WHOSE CUSTOMER ARE YOU? THE REALITY OF DIGITAL BANKING

whitePaper | January 19, 2023

Privacy is regarded as a crucial factor in the investigation and development of Central Bank Digital Currencies (CBDC) and is therefore thoroughly researched by monetary authorities, academia, and the private sector. Academic research indicates that CBDC transactions may involve processing significant amounts of identity and transaction-related information (Lee et al., 2021), raising privacy concerns for future users. While there exist countless definitions for privacy, such as “the right to be left alone” (Warren and Brandeis, 1890), in this document, the definition of Nissenbaum (2010) - “the appropriate flow of information” - will be followed.

whitePaper | November 15, 2019

MacKay Municipal Managers™ employs a relative value investment approach across all of their municipal strategies, with a focus on total return. The team seeks to capitalize on opportunities created by the mispricing of securities and will move along the credit curve based on where they find the best relative value. An emphasis is placed on risk management, and they currently do not employ leverage in the mutual funds they manage, which can increase volatility. The team’s active research-driven process and keen emphasis on risk control may benefit investors seeking attractive tax-free income.

whitePaper | February 1, 2020

Traditional financial services firms around the globe — banks, insurers and asset managers — need to embrace both digital transformation and data privacy simultaneously to thrive in the coming decade. These two objectives are deeply intertwined because the success of digital transformation programs is highly dependent on an organization’s ability to engage with personal data, including data privacy compliance and ethics issues.

whitePaper | July 20, 2022

Business-to-business (B2B) companies today can choose from a growing number of sophisticated options to make and receive payments. Driven by their need for greater speed, fewer errors, lower costs, and better security, companies are adopting new technologies to pay — and be paid by — partners, contractors, product distributors, and suppliers.

whitePaper | July 1, 2022

Over the last few years, ESG (environmental, social, and governance) has become an important theme for banks across the world. Europe is at the forefront of this development, fueled by a rapidly-evolving regulatory framework. Banks also face pressure to embrace ESG principles from other stakeholders. Investors are attracted by the growth opportunities of ESG as a way for banks to preserve their long-term value, while customers and employees increasingly demand higher standards of their company’s operations.

whitePaper | July 10, 2023

The payment industry is experiencing a revolutionary shift, with traditional transaction timelines reduced from days to seconds. As a result, the demand for instant payments has prompted these institutions to reassess their innovation priorities and shift their focus towards the underlying data infrastructure that powers these lightning-fast transactions.