Universal AI Banking Platform

April 6, 2018

The financial services industry is undergoing a transformation driven by expanding customer expectations for convenience and personalization. AI technologies are bridging the gap between what financial institutions currently offer versus what customers want. These technologies focus on personalization, quick response, relevance, and channel agnostic delivery to enhance customer experiences. AI technology is a top priority for C-level executives and members on the board of financial institutions. Investments in AI have increased with focus on digital-first customer experiences and the need for cross-channel and cross-device access.

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MSCI Inc.

MSCI is an independent provider of research-driven insights and tools for institutional investors. We have deep expertise in the areas of risk and performance measurement that is based on more than 40 years of academic research, real-world experience and collaboration with our clients.

OTHER WHITEPAPERS
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Collections best practices for fintech lenders

whitePaper | May 12, 2022

Over the past couple of years, our Collections practice at 2nd Order Solutions has expanded to not just include large banks and credit card issuers, but an increasing number of fintechs, both in the US and abroad. The fintech sector has grown tremendously over the last 2-3 years, and as their customer bases have grown larger, there is an increasing mandate to focus on default management, especially with delinquencies beginning to rise. This paper highlights emerging trends and recommends immediate focus areas for fintech leaders to quickly strengthen Collections practices.

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Drawing the roadmap for digital treasury in banking

whitePaper | April 26, 2023

The treasury department’s role within a bank has become more strategic and central over the last decade. Treasury teams have prioritized the delivery of a robust risk management, governance and compliance framework as well as optimizing the bank’s liquidity and balance sheet. However, a bank’s treasurer, in its role as custodian of the bank’s balance sheet, is facing a multitude of industry drivers and macro-economic challenges that will require a new approach.

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Best Practices in Social Listening FINANCIAL SERVICES AND INSURANCE

whitePaper | December 23, 2019

Whether you’re obtaining new clients or recruiting talent, the Financial Services space is incredibly competitive. In order to meet the collaborative and transparent demands of clients, firms must work to develop an involved community that’s loyal to them. With that goal in mind, customer satisfaction and relationship development are imperative, and—as clients seek out advisors and agents that are thought leaders and specialists, and Financial Services firms strive to become exactly that—personal branding is more important than ever. In fact, branding must become a focus of all client-facing employees.

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Muni Bonds: making every basis point matter

whitePaper | November 14, 2019

Municipal bond funds experienced strong flows in 2019, as tailwinds from the country’s new tax code (the 2017 Tax Cuts and Jobs Act “TCJA”) and low interest rates found investors flocking to the asset class for the tax benefit. Add in strong year-to-date performance, and investors may be asking if they missed the boat and if it’s too late to invest in municipal bonds. Yet, there are clear and distinct reasons why municipal bonds are still an attractive investment for investors today.

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Meeting the EBA loan origination and loan monitoring guidelines

whitePaper | May 23, 2023

In May 2020, the European Banking Authority (EBA) published new guidelines on loan origination and monitoring that represent a demanding set of regulations aimed at enhancing banks’ lending processes from the point of underwriting to ongoing monitoring throughout the loan life cycle. Implementing these guidelines has significant implications for systems, data management and internal processes.

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Intercompany Financial Management: An Essential Discipline for Multinational Corporations

whitePaper | May 16, 2023

Intercompany financial management (IFM) is a discipline for structuring and handling transactions within a corporation and between its legal entities designed to maximize staff efficiency and accounting accuracy while optimizing tax exposure, minimizing tax leakage, and ensuring consistent tax and regulatory compliance. According to Ventana Research, by 2025, one-half of large enterprises will have implemented IFM to achieve tax, risk management, and financial close benefits.

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Spotlight

MSCI Inc.

MSCI is an independent provider of research-driven insights and tools for institutional investors. We have deep expertise in the areas of risk and performance measurement that is based on more than 40 years of academic research, real-world experience and collaboration with our clients.

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