How Banks Can Use Data To Improve Their Customer' Experience

whitePaper | July 8, 2022

The motor industry is facing a perfect storm of difficulties: lower consumer spending power; drivers rethinking how they use their cars and even whether they need a car at all; an increase of available data; the growing popularity of diverse fuel options – all of this has created greater volatility within the market.

whitePaper | October 11, 2022

Over the past 30 years, authentication for digital banking services has evolved, from basic user ID plus passwords to various multi-factor authentication methods using hardware tokens, SMS OTP, dedicated authenticator apps and embedding authenticators in mobile banking apps. The goal has always been to achieve the best balance between security and user experience. But despite all the progress, one thing remains unchanged: everyone continues to depend on passwords, no matter how much end users and financial institutions dislike them. Until now

whitePaper | June 13, 2023

Organizations continue to deal with unparalleled disruption and uncertainty. The most successful leaders are focused on moving forward and investing in the future and managing risk and potential downside. And while effective strategy involves collaboration across functional areas, finance and accounting teams are in a unique position to help their organizations survive and thrive amidst uncertainty.

whitePaper | September 29, 2022

Over thirty years ago, people were talking about technology transformation in banking. Today, everyone is talking about digital transformation in finance. The discussions are the same, but the timing is different. Why is digital transformation so important today when, thirty years ago, it could have been ignored?

whitePaper | November 19, 2021

The financial services industry is changing at an unprecedented scale across the globe. Whether your organization is facing regulatory pressure to protect consumer data, demands for greater consumer access and control over their financial data, or competition in an expanding financial services ecosystem, you need a consumer identity and access management (IAM) solution that can help to: Align with Open Banking and consumer protection regulations Drive revenue and maintain competitive advantage Make it easy to acquire, retain, and protect your customers with no-compromise Zero Trust security Provide seamless omnichannel experiences across all platforms: brick and mortar, web, and mobile devices Below are seven key trends that will affect the future of the financial services industry. Understanding these trends can guide you in choosing the right IAM solution to help you meet these challenges head-on.

whitePaper | February 13, 2023

In recent years there have been many transformations within banking that have focused on Customer360, the omnichannel experience, AML/Fraud predictions, AI digital assistants to drive operational effciency and core banking modernizations to name but a few. Yet most of them have stayed true to their core business alignment of banks controlling how their customers engage and leverage their product offerings.