Trends in Banking Modernization

whitePaper | May 23, 2022

The need to accelerate the journey to financial operations excellence has seen the emergence of packaged, purpose-built Financial Operations Management solutions to elevate persistently manual processes that are ripe for transformation. They typically include workflows and automation, intelligence, analytics, and collaboration. These are all proven to deliver predictable returns, from speeding up the close, to reducing DSO, to streamlining netting and settlement processes. A purpose-built approach accelerates delivery and reduces delivery risk while realizing predictable returns on investment.

whitePaper | June 12, 2023

Cash flow visibility is crucial in turbulent economic times because financial situations and market conditions can turn on a dime. But most AR, credit collections, and credit risk teams don’t have the visibility they need to quickly identify cash flow trends and effectively manage working capital. Many teams are sitting on mountains of data they can’t use.

whitePaper | May 23, 2023

In May 2020, the European Banking Authority (EBA) published new guidelines on loan origination and monitoring that represent a demanding set of regulations aimed at enhancing banks’ lending processes from the point of underwriting to ongoing monitoring throughout the loan life cycle. Implementing these guidelines has significant implications for systems, data management and internal processes.

whitePaper | April 14, 2023

The importance of credit decisioning in the success of a credit business cannot be overemphasized. Credit businesses are heavily dependent on their business rules, mathematical models, and data to make profitable decisions. Customer behavior and expectations have been irrevocably transformed as a result of the pandemic, and the use of alternative credit products such as BNPL, peer-to-peer lending,

whitePaper | December 7, 2021

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization needs to be agile and responsive to a changing business environment One way to ensure that your financial services firm stays agile is to implement a cloud contact center. This eBook explores how cloud contact centers enable financial services organizations to stay agile and elevate the customer experience. Moreover, it examines how versatile cloud contact centers adapt to the unique needs of diverse institutions such as banking, investment management, and insurance.

whitePaper | March 24, 2023

Experts agree that the metaverse, from both a technological and also a business perspective, still has a long way to go before reaching its full potential. Some sources, including Meta founder Mark Zuckerberg himself, estimate that it will take a minimum of ten years before his promise will be fulfilled. According to Gartner, only one in four people will spend an average of one hour per day in the metaverse by 2025 and only 30% of companies will have products or services ready for this new space.