WHOSE CUSTOMER ARE YOU? THE REALITY OF DIGITAL BANKING

whitePaper | May 3, 2022

A world-class customer experience is mandatory for banks that wish to build engagement and loyalty, and expand their share of wallet. Smart banking is crucial to providing and supporting such an experience.

whitePaper | October 5, 2022

In Poland, the Accounting Act of September 29, 1994 describes the mandatory notes and appendixes to be attached to the statutory financial statements. Their number varies depending on the structure of the company and its activity, but they always require the collection of information scattered throughout the company.

whitePaper | April 11, 2023

Digital transformation has become the buzz of the financial services industry ever since COVID-19 came on the scene. A landscape that had begun bubbling with potential quickly hit a boil when even digital naysayers were required to leverage the technology for standard monthly transactions. For many financial institutions (FIs), that rapid transformation to a digital-first mentality greatly impacted technology prioritization and business objectives.

whitePaper | January 23, 2023

Accounts payable (AP) leaders know that paying suppliers with paper checks is costly. But transaction costs tell only part of the story. The costs associated with manually executing payments can significantly change the equation. Whether it’s time spent processing checks and ACH transactions, reconciling payments, or fielding inquiries from suppliers, these manual, repetitive tasks can have a major impact on AP business outcomes.

whitePaper | April 14, 2022

The expectations today's customers have towards personalized digital banking are directly impacted by their experience across other industries such as eCommerce, healthcare, gaming, retail, etc. This is particularly true across emerging markets in Africa, such as Kenya, South Africa, Ghana, Nigeria, and Egypt, where increased mobile penetration has created an obsession among customers for customized digital experiences, forcing institutions to align their offerings towards this trend.

whitePaper | May 11, 2023

Financial institutions are transforming how they interact with customers and employees. They are seeing the immense value of implementing digital tools to meet today’s expectations and demands — specifically, mobile technology tools that enable banking from anywhere.