The Fundamentals of a Personalized Digital Banking Experience

whitePaper | April 13, 2022

Case studies, comparisons, statistics, research and recommendations are provided “AS IS” and intended for informational purposes only and should not be relied upon for operational, marketing, legal, technical, tax, financial or other advice. Visa Inc. neither makes any warranty or representation as to the completeness or accuracy of the information within this document, nor assumes any liability or responsibility that may result from reliance on such information. The information contained herein is not intended as investment, tax, or legal advice, and readers are encouraged to seek the advice of a competent professional where such advice is required.

whitePaper | August 8, 2022

Technological and social change have led to decreased reliance on both physical cash and traditional bank branches. While cash accounted for 45% of all payments in 2015, five years later it was used in only 17% of transactions in the UK. The coronavirus pandemic reinforced this tendency. Similarly, the number of bank and building society branches in the UK fell by about 34% between 2012 and 2021.

whitePaper | October 9, 2022

Fintech has emerged as one of the most widely used if not poorly defined buzzwords in the finance industry over the past few years. Fintech players are becoming an increasingly important part of the financial services ecosystem, with leading banks scrambling to leverage technological advances by partnering with or acquiring fintech start-ups, to strengthen customer relationships and build scalable networks.

whitePaper | June 30, 2022

The UAE is currently celebrating its Golden Jubilee. In a mere 50 years, the UAE and especially Dubai has earned an eminent place on the world map. Dubai has diversified away from hydrocarbons through progressive policies, proving that building a foundation that supports innovation can lead an economy to surpass geographical, time and age constraints.

whitePaper | November 25, 2021

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whitePaper | December 23, 2019

Whether you’re obtaining new clients or recruiting talent, the Financial Services space is incredibly competitive. In order to meet the collaborative and transparent demands of clients, firms must work to develop an involved community that’s loyal to them. With that goal in mind, customer satisfaction and relationship development are imperative, and—as clients seek out advisors and agents that are thought leaders and specialists, and Financial Services firms strive to become exactly that—personal branding is more important than ever. In fact, branding must become a focus of all client-facing employees.