Digital banking – why is it becoming so important to financial organisations?

whitePaper | May 12, 2022

Over the past couple of years, our Collections practice at 2nd Order Solutions has expanded to not just include large banks and credit card issuers, but an increasing number of fintechs, both in the US and abroad. The fintech sector has grown tremendously over the last 2-3 years, and as their customer bases have grown larger, there is an increasing mandate to focus on default management, especially with delinquencies beginning to rise. This paper highlights emerging trends and recommends immediate focus areas for fintech leaders to quickly strengthen Collections practices.

whitePaper | April 14, 2022

The world of digital payments and finance has made considerable strides in the wake of the global pandemic. As a result, the shifting market has seen a rise in innovations that improve the customer experience while supporting the growth of businesses, both big and small. Buy Now, Pay Later is one standout approach that has exploded in popularity in the past few years and is rightfully taking its place as the frontrunner in innovative digital financial services

whitePaper | February 21, 2020

Does a “regular” bank that does not deal in complex instruments still need real-time risk management? To date, banks have generally accepted having risk analyses available one or two days after the fact. And for years, they have made ends meet with this delayed risk insight. So why invest in something new? Why rock the boat?

whitePaper | November 30, 2021

In writing this Discussion Paper, “A Proposal for Digital Banks in India: Licensing & Regulatory Regime”, we are pleased to have collaborated with Black Dot Public Policy Advisors as the knowledge partner. Mr Mandar Kagade, Founder Principal at Black Dot made valuable contributions in developing this Discussion Paper. Ms Shehnaz Ahmed of the Vidhi Centre for Legal Policy acted as external expert reviewer of the Discussion Paper and offered detailed comments and inputs. We acknowledge her valuable contribution. We are also grateful for the support and inputs from the Department of Financial Services, Ministry of Finance, representatives of public sector banks including the State Bank of India, and Sabyasachi Upadhyay, Associate, NITI Aayog. Useful insights were also obtained from the deliberations in the conference, “Neo-banking for Business: The Future of Digital Banking”, especially Mr Sopnendu Mohanty, Chief Fintech Officer, Monetary Authority of Singapore. They are gratefully acknowledged. Last but not the least, the inputs offered by the fintech sector stakeholders who were approached for inputs in the course of drafting this Discussion Paper is acknowledged. NITI Aayog would endeavour to continue with the stakeholder consultation in evolving policy dialogue.

whitePaper | July 31, 2022

The Defactor whitepaper is a summary and is a living document. Please check back for the most recent changes. This whitepaper and its execution may change. Execution of the application vision is subject to change. Defactor nor the involved companies make any guarantee or warranty regarding its functioning or its fitness for any purpose. Defactor and the involved companies, including their officers, employees and advisors, shall not be liable for any losses and damages regardless of their origin connected to this whitepaper or to Defactor. Any person that wishes to engage with the Defactor platform does so at their own risk.

whitePaper | September 28, 2022

Strong financial controls, a robust banking system and evolving payment technology are vital to the growth of the South African economy. Without the correct frameworks and systems, accessibility to it becomes a significant challenge – for the public and private sector alike.