South Africa’s journey to a more inclusive banking ecosystem

whitePaper | August 24, 2023

The financial services industry faces multiple challenges: the ongoing threat of a recession, the increasing risk of cyber attacks, and growing regulatory pressure. Customers will no longer accept anything less than a convenient and personalised experience. Together these pressures seem daunting for the financial services world.

whitePaper | March 24, 2023

Experts agree that the metaverse, from both a technological and also a business perspective, still has a long way to go before reaching its full potential. Some sources, including Meta founder Mark Zuckerberg himself, estimate that it will take a minimum of ten years before his promise will be fulfilled. According to Gartner, only one in four people will spend an average of one hour per day in the metaverse by 2025 and only 30% of companies will have products or services ready for this new space.

whitePaper | October 18, 2022

One of the most relevant modern payment innovations is payment orchestration. Even in its infancy, it has already had a significant impact on the Ecommerce sector across the globe. According to a new report published by Market Research1 , the payment orchestration market rate has been rapidly expanding at a CAGR growth rate of 25.75% from 2021 to 2027, and is projected to reach US$ 4797.96 million by 2027. This has been supported by the increasing needs of Ecommerce companies to reach new markets globally with a structured acceptance ecosystem able to offer multi-PSP solutions.

whitePaper | November 30, 2022

This white paper provides important information for banks and other financial institution (FI) professionals on the requirements and needs necessary to modernize payment engines while also increasing business customer adoption of electronic payments. It discusses the challenges inherent when businesses try to leverage their accounting systems to generate and transmit payment files, the preprocessing of customer-driven payments, management and servicing, and the logic-based needs for better payment channel routing.

whitePaper | February 19, 2020

Digital trends have impacted almost every aspect of today’s business world, from operational performance to customer service satisfaction. The payments department – the cash flow and working capital lifeline for an organization – is no exception. Yet in Singapore and Malaysia, many organizations still have limited automation of the accounts payable (AP) process, or a heavy reliance on manual paper work. This report analyses the current AP landscape in Singapore and Malaysia, through surveys and interviews of 100 organizations in each country, across various industries.

whitePaper | January 7, 2020

Dramatic advances in mobile phone technology and networks present banks the opportunity to make their services more accessible. Customers can now use their mobile devices to quickly apply for new accounts and credit lines, access their account information, and perform purchases and transactions, all without ever visiting a branch or ATM.