Why Financial Services and Banks Need An Operational Data Layer

whitePaper | October 3, 2022

By taking advantage of today’s technologically advanced world, there are many opportunities for financial institutions to innovate and enhance customer experience, beginning with building meaningful and authentic connections with customers. Exceptional customer engagement is an important component of quality customer experience as a whole, it directly impacts the way in which your customers interact with your organization. While a negative customer experience, such as an unpleasant interaction with customer service representatives or failure to accommodate a customer’s urgent needs, can easily tarnish the reputation of your financial institution (FI) and detract from the entire customer experience. Consequently, it is important that FIs not only seek out new ways to communicate with customers, but also exceed their expectations entirely.

whitePaper | April 14, 2023

The importance of credit decisioning in the success of a credit business cannot be overemphasized. Credit businesses are heavily dependent on their business rules, mathematical models, and data to make profitable decisions. Customer behavior and expectations have been irrevocably transformed as a result of the pandemic, and the use of alternative credit products such as BNPL, peer-to-peer lending,

whitePaper | March 24, 2023

Probinex offers a comprehensive ecosystem of products that provide a safe and worry-free way to access cryptocurrency trading and leverage its potential. Our goal is to achieve widespread adoption of digital assets among the general public.

whitePaper | April 18, 2022

Fintechs are maturing and are reshaping the competitive landscape for traditional banks. Partnerships between banks and fintechs can be mutually beneficial and have become increasingly common. Nevertheless, some banks have baulked at this idea, deterred by cultural and technological obstacles that can make partnerships difficult to execute. This is short-sighted. Partnering with fintechs can help banks meet their operational objectives, enhance products and improve customer experience. To maximize the chances of success in these partnerships, banks should pursue certain best practices.

whitePaper | August 22, 2022

The account-to-report process is an essential contributor to the finance function’s ability to reach peak performance. Analysis of our 2021 benchmarks reveals that account-to-report processes at digital world-class finance organizations significantly outperform more-typical organizations because they have simplified, standardized and automated a greater share of their activities. That, in turn, has freed up capacity to engage in knowledge-based work, e.g., transform raw transactional data into valuable information for other parts of the enterprise.

whitePaper | November 11, 2022

The world is entering a golden age of artificial intelligence (AI). Financial services, more than almost any other industry, stands poised to reap the benefits. The combination of advanced compute resources, abundant data, and new software development and business practices are transforming how insight, analysis, and new products and services are generated.