TRANSFORMING FINANCE

whitePaper | May 12, 2022

Conversational AI is a type of artificial intelligence that facilitates the human like conversation between a human and a software system in real time. It is a piece of software that a person can talk to, like chatbot, social messaging app, interactive agent, or smart device.

whitePaper | June 15, 2023

Asset managers headquartered in Europe saw their private market assets continue to grow in 2022, albeit more slowly than in previous years, and their total assets under management (AUM) exceeded €2.3 trillion (US$2.4 billion) by the end of the year. Institutional investors remain the region’s major allocators to private assets—European high-net-worth (HNW) and ultra-high-net-worth (UHNW) investors are still underexposed to private asset classes, although that is set to change.

whitePaper | December 7, 2021

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization needs to be agile and responsive to a changing business environment One way to ensure that your financial services firm stays agile is to implement a cloud contact center. This eBook explores how cloud contact centers enable financial services organizations to stay agile and elevate the customer experience. Moreover, it examines how versatile cloud contact centers adapt to the unique needs of diverse institutions such as banking, investment management, and insurance.

whitePaper | July 4, 2022

The goal of the Globiance White-paper, is to offer the reader a comprehensive understanding of Globiance services and platforms, the problems it addresses and the technologies used to solve them. Anyone who regularly engages in trade and finance and is looking to integrate crypto currency usage with on-line banking facilities, will find reading this White-paper essential, while also discovering the specifics about Globiance.

whitePaper | October 27, 2022

In modern practice, data is rarely stationary. This is especially relevant in the Financial Services (FS) industry, where data is leveraged moment to moment in order to understand trends and derive timely market insights. But where exactly is this data coming from, and where is it going?

whitePaper | September 15, 2022

Consumers have long used credit instruments to purchase goods and services. In recent years, a fast-growing alternative to credit cards has emerged in a number of developed economies around the world, including in the United States. This alternative is marketed as “Buy Now, Pay Later” (BNPL).