Top-10 Trends in Retail Banking: 2019

November 21, 2018

Over the past few years, the banking industry has evolved by leaps and bounds. Aggressive competition and regulatory pressures have always challenged banks, but new competition from FinTechs and non-financial services firms.

Spotlight

Cross Insurance

Cross Insurance is a family owned insurance agency made up of a network of wholly-owned subsidiary insurance agencies throughout Maine, New Hampshire, Massachusetts, Connecticut, New York, and Rhode Island. Getting its humble beginnings in the home of Woodrow Cross in 1954, the company has since grown to become New England’s largest and the nation’s 37th largest independent insurance provider with more than 30 branches and more than 700 employees.

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Video Banking: The Next Generation

whitePaper | October 21, 2021

Some might say Video Banking is already a "next-generation" technology, and in many ways it is. But even though using video to provide face-to-face communication with remote experts is a welcome addition to online banking, most deployments to date add little more than a trust element. We can still find much room to further improve the customer experience as it relates to video and digital banking, as we will demonstrate in this paper. Video Banking is a remote one-way or two-way connection between you and a bank representative working in a call center, branch office, or from home. There are several use cases for Video Banking, depending upon your location and need. A common Video Banking model is the Personal Teller Machine (PTM),calso called a Video Teller Machine (VTM). A PTM functions like ancautomated teller machine (ATM) outfitted with a built-in monitor, camera, microphone, and speakers to facilitate video interactions. That allows a connection with a remote banker to answer questions about transactions when you need help. PTMs often have the convenience of 24-hour service with remote bankers on a shift-based roster to cover the customer load.

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CORPORATE BANKING MARKET SCAPE – BEYOND 2020

whitePaper | February 10, 2020

With corporate treasurers already adopting open banking in a strategic move to create further value in their organizations, it is now time for financial institutions (FIs) to both align their future product and servicing roadmaps to those of their clients, as well as begin to embrace the opportunities that present themselves in the open digital ecosystem.

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Fintech Trends 2020

whitePaper | January 15, 2020

Investment into Fintechs has grown exponentially and the expectation is that this boom will continue in 2020, if at a slightly slower pace. Venture capital (VC) poured about $40 billion into Fintechs in 2018 – an increase of 120% on 2017, an up from just $1.8 billion in 2011.1 Almost a third of survey respondents believe that investment in 2020 will be at least 50% higher than in 2019, and just under half predict it will be somewhat higher.

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TRADE AND STOCK-FINANCE

whitePaper | November 5, 2019

Trade finance in its simplest form is when an exporter requires an importer to prepay for goods shipped. This gives the importer two main challenges. The first is that prepaying for goods from places such as China or India, for example, will seriously impact the company’s cash flow due to the long shipping times involved. The second challenge is how does the importer reduce the risks of paying for goods in advance? These two challenges are mainly resolved by the importer’s bank or independent trade finance provider providing a letter of credit to the exporter, or the exporter’s bank, guaranteeing payment upon presentation of certain documents. These documents may include a bill of lading.

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Re-wiring financial services operations for a bold future

whitePaper | May 5, 2022

Massive changes has been underway for some time across the Industry .fintechs disrupted tradition introducing consumer to new ways to get the service they need.

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Behavioral Finance for Financial Advisors

whitePaper | November 20, 2019

Here’s to the advisors who empower the world to invest fearlessly. You’re the real heroes, and that’s why we believe the financial advisor is someone worth betting on deep into the future. Thank you— we couldn’t have built this movement without you.

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Spotlight

Cross Insurance

Cross Insurance is a family owned insurance agency made up of a network of wholly-owned subsidiary insurance agencies throughout Maine, New Hampshire, Massachusetts, Connecticut, New York, and Rhode Island. Getting its humble beginnings in the home of Woodrow Cross in 1954, the company has since grown to become New England’s largest and the nation’s 37th largest independent insurance provider with more than 30 branches and more than 700 employees.

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