Thrive with Open Banking

whitePaper | April 14, 2022

Gone are the days when customers would visit brick and mortar stores 3-5 times a week to complete their daily chores, buy luxury items or do banking. With the proliferation of mobile technology, social media, and internet banking, customer expectations shifted and evolved. Moreover, with the rise of on-demand and one-click mindset, induced by the likes of Netflix, Amazon and Uber, along with the need for hyper-personalisation, people were no longer willing to wait and watch for any of the businesses, and the case of financial services was no different. It is needless to mention that customer expectations and digital transformation have been evolving in parallel ever since.

whitePaper | January 19, 2022

The coronavirus pandemic is one of the most challenging crises the world has faced, significantly impacting public health, the economy and businesses at large. The pandemic has also brought to light the finance industry’s understanding that climate change may upend the financial system. This underscores the urgency for the industry to facilitate the transition to a lower-carbon economy.

whitePaper | January 3, 2020

A NEW WAVE OF disruption more forceful and more pervasive than what we have seen in recent years will likely unfold in the next decade. While the roots of this disruption— technological, economic, geopolitical, demographic or environmental—may remain the same, the unique convergence of these factors should unleash unprecedented change in the broader society and economy, and, consequently, in the banking industry as well.

whitePaper | July 27, 2022

As banking players have embraced the digital era, customers want to do more and more online and via their mobile apps. They expect their financial transactions to be seamlessly embedded in their daily lives.

whitePaper | June 28, 2023

Central banks have different motivations for exploring or developing central bank digital currency (CBDC), and the demand for improved domestic and cross-border payment rails differs across jurisdictions. To help central banks in the planning and development of their CBDCs and to make sure that interoperable functionalities are considered in time, the central bank community should take steps at the beginning of the design process to include these considerations. Although this paper does not take a stance on the choice to issue a CBDC, it considers interoperability in a global future state where a CBDC may exist.

whitePaper | August 22, 2022

In the modern era of on-demand consumption and tailored customer experiences, the ability to put together banking systems to fit a Financial Institution’s needs is imperative. The continually changing landscape, cuttingedge competition, and rising customer expectations have become a general rule to adapt to practically every industry, including banking and financial services.