Core Banking

The truth about cloud native core banking

April 20, 2022

The truth about cloud native core banking
The banking industry is experiencing seismic change, as the advance of cloud technology, rapidly changing customer expectations and increased competition apply pressure on traditional banking models. Meanwhile, more and more customers are moving their financial transactions online – a trend that has been further precipitated by the pandemic. This generational shift in banking has impacts across all channels and services: physical branch, online, mobile, retail, and commercial banking services are all under pressure to deliver and innovate in an increasingly competitive environment. A fundamental change in consumer behaviour is setting new expectations of banking products and services. Customers are demanding ease of use, 24x7 availability, real-time data and analytics, exceptional customer support, full visibility of all banking products, and more.

Spotlight

The Co-operators

Our company has more than 4500 employees all over the country and is also supported by a dedicated financial advisor network with 2,513 licensed insurance representatives. We also serve more than 350 credit unions with nearly 5.3 million members...

OTHER WHITEPAPERS
news image

FlashSpread cloud: The future of financial analysis

whitePaper | July 10, 2023

Spreading tax returns is an essential task in commercial lending. As part of the process of standardizing information from financial statements into a consistent layout and format, it ultimately enables lenders to understand the story of a business through its numbers.

Read More
news image

The Ultimate Guide to Data Security for Financial Services

whitePaper | October 27, 2022

In modern practice, data is rarely stationary. This is especially relevant in the Financial Services (FS) industry, where data is leveraged moment to moment in order to understand trends and derive timely market insights. But where exactly is this data coming from, and where is it going?

Read More
news image

Cybersecurity for banks

whitePaper | February 26, 2022

During the past year, financial organizations and banks in particular, have suffered increasing rates of cyberattacks coming in from every possible threat vector. According to Check Point Research, a financial organization was attacked on average 700 times every week during 2021, a 53% increase year-over-year, and according to IBM the average cost of a successful breach was $5.85 million. From phishing to supply chain attacks, and everything in between, what we have seen is just the tip of the iceberg.

Read More
news image

The Fintech Spotlight: A look at what’s happening across the fintech ecosystem

whitePaper | September 18, 2022

The global landscape has evolved remarkably since the last Fintech Spotlight. As we publish this year’s edition, several major events are impacting the macro environment, including the war in Ukraine, rising inflation, and record-setting stock market volatility.

Read More
news image

Best Practices in Social Listening FINANCIAL SERVICES AND INSURANCE

whitePaper | December 23, 2019

Whether you’re obtaining new clients or recruiting talent, the Financial Services space is incredibly competitive. In order to meet the collaborative and transparent demands of clients, firms must work to develop an involved community that’s loyal to them. With that goal in mind, customer satisfaction and relationship development are imperative, and—as clients seek out advisors and agents that are thought leaders and specialists, and Financial Services firms strive to become exactly that—personal branding is more important than ever. In fact, branding must become a focus of all client-facing employees.

Read More
news image

Video Banking: The Next Generation

whitePaper | October 21, 2021

Some might say Video Banking is already a "next-generation" technology, and in many ways it is. But even though using video to provide face-to-face communication with remote experts is a welcome addition to online banking, most deployments to date add little more than a trust element. We can still find much room to further improve the customer experience as it relates to video and digital banking, as we will demonstrate in this paper. Video Banking is a remote one-way or two-way connection between you and a bank representative working in a call center, branch office, or from home. There are several use cases for Video Banking, depending upon your location and need. A common Video Banking model is the Personal Teller Machine (PTM),calso called a Video Teller Machine (VTM). A PTM functions like ancautomated teller machine (ATM) outfitted with a built-in monitor, camera, microphone, and speakers to facilitate video interactions. That allows a connection with a remote banker to answer questions about transactions when you need help. PTMs often have the convenience of 24-hour service with remote bankers on a shift-based roster to cover the customer load.

Read More

Spotlight

The Co-operators

Our company has more than 4500 employees all over the country and is also supported by a dedicated financial advisor network with 2,513 licensed insurance representatives. We also serve more than 350 credit unions with nearly 5.3 million members...

Events