The Small-Firm Guidebook to Accounting Systems: Finding the Fit that’s Just Right for You

whitePaper | March 8, 2023

Economic uncertainty. Rising interest rates. ESG concerns. Regulatory changes. Hypercompetitive consumer-centric markets. Today’s banking industry is enduring unprecedented change and new models offering efficient and flexible infrastructures are needed. Future-focused banks wisely put digital initiatives on their risktransformation agenda to replace outdated and inefficient processes.

whitePaper | May 6, 2020

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whitePaper | May 7, 2022

Many traditional financial services products are being commoditised. They are becoming irrelevant in the lives of customers. They are seen as table stakes. What customers really care about is value, convenience, and security. And what they want is a financial services ecosystem uniquely tailored to their specific needs. I am not particularly prone to making predictions. But – of this – I am fairly certain: in the next 15 years, all of the most successful financial services organisations will be platform players. The leaders will be defined by the ecosystems that gravitate around them. They will be measured by the incremental value they deliver their customers. And they will grow based on their ability to meet their customers’ needs.

whitePaper | June 1, 2022

Imagine a cruise line where a sales and marketing team has successfully booked every cabin. Yet, when passengers arrive at the dock, bags packed and ready to board, they are told to wait while their documents and identities are verified. Worse, this process happens at multiple points, slowing down the boarding process and frustrating customers before the ship even sets sail.

whitePaper | November 21, 2022

This white paper examines the challenges facing insurers in a rapidly changing marketplace. It focuses on the threat from insurtechs and other digital challengers, the emergence of new business models and technologies, and how customer expectations have changed.

whitePaper | November 11, 2022

The world is entering a golden age of artificial intelligence (AI). Financial services, more than almost any other industry, stands poised to reap the benefits. The combination of advanced compute resources, abundant data, and new software development and business practices are transforming how insight, analysis, and new products and services are generated.