The Internet of Things: Evolution or Revolution?

whitePaper | October 21, 2021

Some might say Video Banking is already a "next-generation" technology, and in many ways it is. But even though using video to provide face-to-face communication with remote experts is a welcome addition to online banking, most deployments to date add little more than a trust element. We can still find much room to further improve the customer experience as it relates to video and digital banking, as we will demonstrate in this paper. Video Banking is a remote one-way or two-way connection between you and a bank representative working in a call center, branch office, or from home. There are several use cases for Video Banking, depending upon your location and need. A common Video Banking model is the Personal Teller Machine (PTM),calso called a Video Teller Machine (VTM). A PTM functions like ancautomated teller machine (ATM) outfitted with a built-in monitor, camera, microphone, and speakers to facilitate video interactions. That allows a connection with a remote banker to answer questions about transactions when you need help. PTMs often have the convenience of 24-hour service with remote bankers on a shift-based roster to cover the customer load.

whitePaper | February 1, 2020

Traditional financial services firms around the globe — banks, insurers and asset managers — need to embrace both digital transformation and data privacy simultaneously to thrive in the coming decade. These two objectives are deeply intertwined because the success of digital transformation programs is highly dependent on an organization’s ability to engage with personal data, including data privacy compliance and ethics issues.

whitePaper | August 4, 2022

The technology infrastructure most businesses rely on is rapidly transforming, with the cloud and AI-driven technologies becoming essential for companies to improve customer experience, optimize their operations, and address evolving regulatory requirements.

whitePaper | May 24, 2022

DTCC’s 2015 white paper, Understanding Interconnectedness Risks, underscored the importance of looking at the global financial system as a complex network of interdependent components. Building on efforts by academics and researchers to apply network theory and other insights to financial risk management, the paper highlighted how the failure of a large and highly interconnected entity can impact the financial system and the real economy to the point where it can cause worldwide financial instability.

whitePaper | July 12, 2022

Over the past 10 years, the cloud has grown from an idea into a significant reality. More and more organizations are using the cloud for increasingly more functionalities. Measurements by Quint together with Whitelane Research1 show that 64% of the 200 respondents predicted that by 2022, more than 30% of their applications will run in the cloud (and 33% even expected it to be more than 50%). And perhaps more importantly, cloud is currently rated higher than other forms of outsourcing: 79% of respondents are satisfied with cloud infrastructure and 74% with cloud applications (compared to an average of only 69% for other forms of outsourcing). If this trend continues, all IT will be running in the cloud by 2030.

whitePaper | December 7, 2022

Blockchain -based technologies continue their disruptive journey in the financial services industry. Some jurisdictions more than others are taking the stage as Fintech power houses with transformative initiatives and a particular focus on digital assets. Technology, favourable regulation and ecosystems attract investors and drive the market to innovative solutions. Regulators are addressing the risks while looking at the potential benefits of digital assets and their underlying technologies. The aim is the protection of consumers, investors and businesses, as well as maintaining the safety and soundness of the financial market s .