Financial Management, Fintech

The future of financial services: better customer experiences start with automation

August 23, 2022

The future of financial services: better customer experiences
Over the last few years, consumers have shown extraordinary resilience through much uncertainty. Many have adapted by converting to a digital lifestyle. But creating great customer experiences in this digital-first world can be challenging. Financial Services is a highly regulated industry, and this can create gaps within the customer experience – but it doesn’t have to.

Spotlight

Sunrise Brokers LLP

Sunrise Brokers is an interdealer broker and offers a comprehensive service across equities, commodities, credit, interest rates, foreign exchange and hybrid products. Located in Europe, US and Asia, Sunrise has been voted as number one in equity derivatives for the past ten years in succession by Risk magazine - the only third party industry survey which ranks both investment banks and brokers.Thanks to our extensive market knowledge, innovative culture and strong historical client relationships, we have become the principal interdealer broker in both exotic and vanilla equity derivative instruments.

OTHER WHITEPAPERS
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whitePaper | April 15, 2022

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Embedded finance: The move towards invisible banking

whitePaper | April 1, 2023

“Banking is necessary; banks are not,” said Bill Gates in 1994. As financial services become increasingly embedded into everyday life, the truth of this statement has never been clearer. Customers are increasingly accessing financial services through channels other than the bank. Embedded finance is changing the banking landscape and is expected to have an estimated market value $138 billion by 2026, according to Juniper Research.

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Digitalisation and Finance in Asia

whitePaper | November 30, 2022

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Immersive Banking: A New Paradigm for Customer Engagement in Financial Services

whitePaper | August 2, 2023

As immersive technologies evolve primarily powered by investments from big techs like Apple (Apple placing its most recent bet with Vision Pro), Meta in Metaverse, and related AR/VR technologies, the possibilities are further enhanced by the revolution in the Generative AI space by leaders like Open AI (ChatGPT) and Google (Bard).

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Looking Glass Payments Digital connective tissue

whitePaper | December 22, 2022

Payments is fast becoming the priority for many organizations, acting as the digital connective tissue that is cutting across industries and domains. Businesses and consumers are looking for seamless, frictionless — and maybe even enjoyable - experiences. We’re here to help you understand which could have the biggest impact on buyer behavior and your operations — and which are most deserving of your attention and your modernization budgets.

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Spotlight

Sunrise Brokers LLP

Sunrise Brokers is an interdealer broker and offers a comprehensive service across equities, commodities, credit, interest rates, foreign exchange and hybrid products. Located in Europe, US and Asia, Sunrise has been voted as number one in equity derivatives for the past ten years in succession by Risk magazine - the only third party industry survey which ranks both investment banks and brokers.Thanks to our extensive market knowledge, innovative culture and strong historical client relationships, we have become the principal interdealer broker in both exotic and vanilla equity derivative instruments.

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