The digital finance mandate: Transforming the office of finance in financial services

whitePaper | February 10, 2020

With corporate treasurers already adopting open banking in a strategic move to create further value in their organizations, it is now time for financial institutions (FIs) to both align their future product and servicing roadmaps to those of their clients, as well as begin to embrace the opportunities that present themselves in the open digital ecosystem.

whitePaper | July 27, 2022

As banking players have embraced the digital era, customers want to do more and more online and via their mobile apps. They expect their financial transactions to be seamlessly embedded in their daily lives.

whitePaper | October 26, 2022

They claim that financial services institutions (FSIs) fall short in several areas, including anticipating needs, prioritizing financial wellness, and enabling customers to control their data.

whitePaper | July 15, 2022

The rise of Banking as a Service (BaaS) and real-time payments (RTP) are pushing the era of digitalization to new heights, where interconnected ecosystems and the instant exchange of data are the norm. Until now, banks and other players have largely implemented piecemeal solutions on top of existing legacy core systems. This has led to extremely expensive and complex back-end systems—with lots of time and money spent trying to create interoperable services at the application level. With the move to fully interconnected ecosystems, stakeholders will have to re-think their core systems at the most fundamental level. Achieving this will be difficult, but the rewards are great. Infrastructure-level connectivity can enable banks and other players to benefit through the monetization of customer data that will provide new insights for services that can only be developed based on a fundamentally networked infrastructure.

whitePaper | July 29, 2022

Would you like to be able to aggregate your data across your bank accounts? Enable your tax accountant to see your financial information? Enable the App of your choice to make a payment on your behalf? Or perhaps you would like to enable your residents or customers to perform these tasks in a low cost, secure and interoperable way? There is a global movement towards “Open Banking/Open Data” the paradigm shift where a user authorizes the release of their data from one entity (a data holder like a bank) to an entity where they would like it to go (a relying party like a FinTech). This is also known as “user-consent based data sharing.” Although this movement started with banking use cases and gaining access to data held by banks, it is now expanding to a range of other verticals including brokerage and mutual fund services, insurance, telecommunications, utilities, health and more.

whitePaper | February 19, 2020

Digital trends have impacted almost every aspect of today’s business world, from operational performance to customer service satisfaction. The payments department – the cash flow and working capital lifeline for an organization – is no exception. Yet in Singapore and Malaysia, many organizations still have limited automation of the accounts payable (AP) process, or a heavy reliance on manual paper work. This report analyses the current AP landscape in Singapore and Malaysia, through surveys and interviews of 100 organizations in each country, across various industries.