The business value of ServiceNow for retail banks

whitePaper | May 17, 2021

The FinTech industry has undergone a period of rapid growth, thanks to advancing digitization and the integration of smart devices into our day-to-day lives. As a result, a range of innovative e-lending and e-payment solutions now exist, helping customers around the world gain access to these financial services. This is especially true in emerging markets, where traditional financial services companies are not growing quickly enough or providing the level of ubiquitous that FinTech companies can seamlessly provide, thanks to their impressive accessibility. Learn how the Alibaba Cloud FinTech on the Cloud solution can boost end user satisfaction and expedites their time-to-market.

whitePaper | October 6, 2021

ESG investing has grown exponentially in the last decade and is estimated to be somewhere between 35.31 to 40.52 trillion USD (according to the GSIA, 2021, and OPIMAS, 2020). The ESG investment industry is constantly in transition, with rapid developments across ESG strategies, approaches, and technologies reshaping the industry towards best standards of practice. This transition is leading to variations in the scale and growth of sustainable investment in different regions, according to GSIA. Many regions continue to see strong growth in sustainable investment assets under management – most notably Canada, the United States and Japan. Other regions are slowing down their rate of growth or have seen a reported reversal – in particular Europe and Australasia. In both cases, this is largely due to changes in how sustainable investment is defined, either by law as in the case of the EU, or by new industry standards as is the case in Australasia.

whitePaper | August 24, 2023

The financial services industry faces multiple challenges: the ongoing threat of a recession, the increasing risk of cyber attacks, and growing regulatory pressure. Customers will no longer accept anything less than a convenient and personalised experience. Together these pressures seem daunting for the financial services world.

whitePaper | January 31, 2022

Perhaps more than any other industry, financial services firms understand the value of data. The sector is an early adopter of new technologies such as artificial intelligence (AI) and machine learning (ML). Keeping up with the latest digital developments is seen as essential to deliver great customer experiences, drive operational efficiencies and to manage risks and compliance.

whitePaper | March 10, 2022

Digital transformation in almost all aspects of the business was always anticipated, given that the largest segment of the global consumer base is accounted for by the digital natives of the millennial and Gen Z generations. The COVID-19 pandemic only speeded up the inevitable.

whitePaper | March 29, 2022

The Emerging Case for Proactive Mule Detection, commissioned by BioCatch and produced by Aite-Novarica Group, examines how recent trends in stimulus fraud have influenced financial institutions (FIs) to shift their disposition toward managing mule activity. The white paper is the product of a survey of 32 North American fraud executives as well as interviews with three fraud leaders who are actively engaged in transforming how their institutions proactively track, detect, and manage mule activity.