The business value of ServiceNow for retail banks

December 12, 2021

The_business_value
Banks typically approach transformation in part by reengineering their own internal business, IT, and operational processes either in ad hoc ways tied to direct response to some tactical problem or over longer time frames based on carefully planned out strategic planning.

Recently, however, this transformational process has taken on a new urgency, and certain projects that were targeted to take a year or two have needed to be accelerated to meet our rapidly changing banking environment. Even the need to respond to today’s tactical challenges needs to be viewed through the long lens of transformation.

As banks begin their process of recovery, projects that provide immediate return on investment (ROI) and help develop resilient operations, improve customer experiences, or improve compliance through improved service management will become critical to how quickly banks can recover from periods of economic disruptions, now  and in the future.

Spotlight

Vanderbilt Financial Group

Vanderbilt Financial Group is an investment firm disrupting traditional finance by focusing on socially and environmentally responsible, ethical, and impactful investments. We do this while keeping our advisors front and center, providing a world-class level of service with a “family office” feel. Headquartered in a LEED-certified (Leadership in Energy and Environmental Design) Platinum building, our commitment to changing the world begins at home in our office and within our culture. As an impact organization, Vanderbilt is dedicated to using our business as a force for good to enhance our community and make an impact as we grow. We are extremely passionate about Impact Investing as it aligns with the core values and mission of our firm. Vanderbilt has become known as “The Sustainable Wealth Management Firm” for our commitment to providing our Financial Advisors and their clients greater access to value-aligned investments.

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