Regulation in the insurance industry:Opportunities and challenges from an economic perspective

whitePaper | September 26, 2022

Fintech Notes offer practical advice from IMF staff members to policymakers on important issues. The views expressed in Fintech Notes are those of the author(s) and do not necessarily represent the views of the IMF, its Executive Board, or IMF management.

whitePaper | October 1, 2022

In today's economic scenario, whatever key business purpose and strategy your company emphasizes; customer intimacy, technology optimization, cost optimization or disruptive innovation; workplace practices must reflect and actively drive behaviours to deliver on that purpose, strategy and your corresponding market positioning. Unless the two are integrated, financial institutions will realise that they are putting their businesses at high risk. Some of the risks that are specific to this sector include misaligned business processes, insecure work environment and information silos which affect both processes and information security. This whitepaper outlines the impact of technology failure and its crippling impact on a financial organization and how technology can help reduce risk, be more cost effective and provide strategic value.

whitePaper | August 4, 2022

The technology infrastructure most businesses rely on is rapidly transforming, with the cloud and AI-driven technologies becoming essential for companies to improve customer experience, optimize their operations, and address evolving regulatory requirements.

whitePaper | April 11, 2023

Digital transformation has become the buzz of the financial services industry ever since COVID-19 came on the scene. A landscape that had begun bubbling with potential quickly hit a boil when even digital naysayers were required to leverage the technology for standard monthly transactions. For many financial institutions (FIs), that rapid transformation to a digital-first mentality greatly impacted technology prioritization and business objectives.

whitePaper | February 4, 2020

Banks are also open to innovation, with a perhaps surprising 83% focusing most of their technology efforts on the front office and 56% on CRM in the last three years. This reflects a focus on improving the digital customer experience and becoming more customer-centric. We're now seeing the wave of digitalization that has swept through retail banking move through SME business banking, which represents $1 trillion (20%) of bank revenues worldwide but sees the biggest gaps in funding and customer satisfaction (estimated at $5tr by the World Economic Forum).

whitePaper | August 18, 2022

Intercompany accounting is integral to the assignment of the profits of domestic and global enterprises. It also has a significant bearing on the effective tax rate of the group. Intercompany accounts therefore must be calculated accurately, accounted for and settled in a timely manner, and tagged properly so intercompany liabilities and profits can be eliminated when results are consolidated. Many of the most common hurdles to an efficient and effective intercompany process can be traced to low levels of process automation, lack of access to a single source of the truth, and decentralized and inconsistent practices. By adopting best practices and reducing the need for manual intervention, account-to-report organizations can not only reduce the cost of the process, but also improve its effectiveness.