PRINCIPLES FOR RESPONSIBLE BANKING SHAPING OUR FUTURE

whitePaper | June 15, 2023

Asset managers headquartered in Europe saw their private market assets continue to grow in 2022, albeit more slowly than in previous years, and their total assets under management (AUM) exceeded €2.3 trillion (US$2.4 billion) by the end of the year. Institutional investors remain the region’s major allocators to private assets—European high-net-worth (HNW) and ultra-high-net-worth (UHNW) investors are still underexposed to private asset classes, although that is set to change.

whitePaper | March 19, 2022

Both consumer and business payments have been moving full steam ahead, catapulted by innovations like big data, open banking, and other advancements in technology. Artificial intelligence (AI) has played a big role in the payments evolution thus far and will continue to be a main player moving forward. IDC projects that financial services companies will spend $11 billion on artificial intelligence next year. While financial services and payments certainly stand to benefit from the AI revolution, all industries will experience benefits from these developments. Accenture reports that AI can boost rates of profitability by 38% on average by 2035 and could lead to an economic boost of $14 trillion among 16 industries across 12 economies by that time, too

whitePaper | July 1, 2022

The rapid shift to digital-first engagement, remote work, and changing consumer preferences has launched customer service into a new era, with the financial services industry impacted in various critical ways. This trajectory is only accelerating as a host of factors - including customer behavior, industry dynamics, workforce needs, and technology trends - simultaneously require and support service organizations in rolling out new strategies and systems.

whitePaper | March 16, 2022

Companies can innovate in any number of ways. They can design new products, embark on new market strategies, rethink company organization. They can innovate by automating processes that used to be done manually, and they can extend that automation to help transform operations beyond finance and accounting.

whitePaper | September 12, 2022

Moroku Odyssey is a user experience orchestration and engagement platform for financial services companies. As Fintech changes the industry, customer engagement through unique experiences is a critical battleground. Moroku Odyssey, helps banks and FinTechs provide unique and compelling experiences to attract and engage customers around a telos of wellness, architected around game.

whitePaper | November 15, 2019

MacKay Municipal Managers™ employs a relative value investment approach across all of their municipal strategies, with a focus on total return. The team seeks to capitalize on opportunities created by the mispricing of securities and will move along the credit curve based on where they find the best relative value. An emphasis is placed on risk management, and they currently do not employ leverage in the mutual funds they manage, which can increase volatility. The team’s active research-driven process and keen emphasis on risk control may benefit investors seeking attractive tax-free income.