Payments, Fintech

Payments in 2023 and Beyond Key trends for Asia Pacific

February 1, 2023

Payments in 2023 and Beyond Key trends for Asia Pacific
Towards the latter part of 2022, the world started making a recovery from the pandemic with many countries now opening their borders. With this re-opening, countries also facing global macroeconomic & geopolitical challenges. Higher inflation is driving central banks to take measures which will result in increase in interest rate margins and drive higher income for banks.

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We know nothing replaces face-to-face when it comes to building relationships and growing business. Planning for Bett 2021 is still underway and we look forward to being back at ExCeL London on 20-22 January 2021. You can read about the extensive measures we're taking to keep you safe here. Until then, stay connected virtually through our buzzing Bett Community Hub of FREE resources or subscribe for our newsletter below.

OTHER WHITEPAPERS
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Cloud momentum is building in retail banking

whitePaper | November 24, 2021

For retail banks entering a post COVID-19 world, the only way is cloud. Today, the world’s most disruptive banks are in the cloud. For newcomer banks, cloud has been the only option for some time – and the same is increasingly true for established banks as well. Why? Because cloud is not only disruptive in its own right, but also provides the foundation for harnessing other emerging technologies. As the COVID-19 crisis continues to play out, the need for banks to transform digitally using cloud is accelerating by the day. To do this, banks must steer their operations toward a new operating model. One that delivers a highly relevant customer experiences, provides easy access to innovation, and reduces total cost of ownership (TCO) without the burden of managing security and infrastructure. The way to achieve all this? Cloud. And banks worldwide are getting the message.

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Revolutionizing Instant Payments with MongoDB

whitePaper | July 10, 2023

The payment industry is experiencing a revolutionary shift, with traditional transaction timelines reduced from days to seconds. As a result, the demand for instant payments has prompted these institutions to reassess their innovation priorities and shift their focus towards the underlying data infrastructure that powers these lightning-fast transactions.

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The shift to real-time in Treasury & Capital Markets

whitePaper | March 28, 2023

Real-time processing can offer many benefits for bank treasuries, including improved accuracy, faster decision-making, enhanced liquidity management and improved customer service with faster transaction processing and real-time visibility into customer account balances. By focusing on certain key functions, we can assess which are real benefits to treasury processes, and which may require industry consensus and further investment to become worthwhile. The industry must agree a way forward, weighing cost against benefit.

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The future of financial services: better customer experiences start with automation

whitePaper | August 23, 2022

Over the last few years, consumers have shown extraordinary resilience through much uncertainty. Many have adapted by converting to a digital lifestyle. But creating great customer experiences in this digital-first world can be challenging. Financial Services is a highly regulated industry, and this can create gaps within the customer experience – but it doesn’t have to.

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Cloud contact centers for financial services: delivering agility and superior CX at scale

whitePaper | December 7, 2021

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization needs to be agile and responsive to a changing business environment One way to ensure that your financial services firm stays agile is to implement a cloud contact center. This eBook explores how cloud contact centers enable financial services organizations to stay agile and elevate the customer experience. Moreover, it examines how versatile cloud contact centers adapt to the unique needs of diverse institutions such as banking, investment management, and insurance.

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The Future of AI in Payments

whitePaper | March 15, 2022

The speeds at which today’s AI technology is advancing is far beyond what many have expected. The role of human decision-making is being eclipsed by computer and machine learning in almost every industry. We see it in autonomous cars and trucks as well as in actual robots pre-programmed to take on tasks once thought to be reserved for humans alone. Ralph Haupter, President of Microsoft Asia and Corporate Vice President, Microsoft stated the following: “I believe 2018 is the year that this will start to become mainstream, to begin to impact many aspects of our lives in a truly ubiquitous and meaningful way” There is no uncertainty in the fact that AI is progressing at the speed of light. It is yet to be seen how this will impact industry on a global industrial level but the applications to payments have not been insignificant in the past several years. This paper seeks to explore the intricacies of this technology, its evolution, and the potential impact of AI in payments in 2018 and beyond.

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We know nothing replaces face-to-face when it comes to building relationships and growing business. Planning for Bett 2021 is still underway and we look forward to being back at ExCeL London on 20-22 January 2021. You can read about the extensive measures we're taking to keep you safe here. Until then, stay connected virtually through our buzzing Bett Community Hub of FREE resources or subscribe for our newsletter below.

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