Investing in Lending Technology: IT Spending in Banking

August 25, 2022

This paper studies the economics behind the investment in information technologies (IT) by U.S. commercial banks in the past decade. By linking banks’, IT spending to their lending technologies, we analyze the distinctive natures of banks’ dealings with information across various lending activities. Investment in communication IT is shown to be associated more with improving banks’ ability of soft information production and transmission, while investment in software IT helps enhance banks’ hard information processing capacity. We exploit polices that affect geographic regions differentially to show causally that banks respond to an increased demand for small business credit (mortgage refinance) by increasing their spending on communication (software) IT spending. We also find that the entry of fintech induces commercial banks to increase their investment in IT—more so in the software IT category.

Spotlight

Tower Loan

Tower Loan opens and experiences prosperity and growth. The consumer finance industry was in its infancy. 1945 After World War II, Tower sold its offices to various employees within the company. The Jackson, Mississippi, South State Street Office of the original Tower group was purchased by Ed and Kate Clark. Under the ownership of the Clarks, Tower Loan brokers grew from a single office to 16 offices throughout Mississippi.

OTHER WHITEPAPERS

Probinex: Freedom of Exchange

whitePaper | March 24, 2023

Probinex offers a comprehensive ecosystem of products that provide a safe and worry-free way to access cryptocurrency trading and leverage its potential. Our goal is to achieve widespread adoption of digital assets among the general public.

Building a Business Card Program in Today’s Digital-First Landscape

whitePaper | April 11, 2023

Digital transformation has become the buzz of the financial services industry ever since COVID-19 came on the scene. A landscape that had begun bubbling with potential quickly hit a boil when even digital naysayers were required to leverage the technology for standard monthly transactions. For many financial institutions (FIs), that rapid transformation to a digital-first mentality greatly impacted technology prioritization and business objectives.

Personalized Customer Mapping: A way ahead in BFSI

whitePaper | February 22, 2023

Today’s consumer is smart, tech savvy and mobile friendly with digital sources of information at hand. The upcoming fintechs and non-banking startups pose a challenge to the way traditional banks operate, while customer expectations evolve sooner than they are documented. On the other hand, as the understanding of technology improves, banking customer demographics change with customers expecting for more sophisticated experiences.

How Modern Observability Eases Digital Transformation In Banking

whitePaper | November 3, 2022

TA bank’s digital team typically has full observability of only 11% of its application and infrastructure environments, according to the Global CIO Report 2020 by Dynatrace. The data and metrics-laden systems are too complex and, by association, timeconsuming for most in-house teams.

6 Keys to Credit Risk Modeling for the Digital Age

whitePaper | February 18, 2020

Organizations that develop their own credit risk models see long lead times to get them built and deployed. Business users determine a need for a new model, which triggers weeks or months of data collection and model development effort – as much as a year. By the time the new model is deployed, market conditions and customer needs have changed, so the process starts over.

Digital Transformation for Banks

whitePaper | May 12, 2022

Conversational AI is a type of artificial intelligence that facilitates the human like conversation between a human and a software system in real time. It is a piece of software that a person can talk to, like chatbot, social messaging app, interactive agent, or smart device.

Core Banking

Investing in Lending Technology: IT Spending in Banking