How to Manage Liquidity Risk in Today’s Banking Environment

Managing liquidity risk has become very challenging as balance sheets have grown in complexity and dependence upon the capital markets for funding continues to rise. What were once considered contingency sources of liquidity―FHLB advances, repurchase agreements, brokered deposits and national CD listing services―are now part of the mainstream. Out of necessity, these sources have become integral parts of the liquidity management process used by many financial institutions today...

Spotlight

finnova AG Bankware

Finnova was founded in 1974 and employs around 400 people at its headquarters in Lenzburg and at branch offices in Chur, Seewen, Lausanne and Singapore. Its standard solution, Finnova Banking Software, is currently used by around 80 universal banks and 20 private banks

OTHER WHITEPAPERS
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Cloud contact centers for financial services: delivering agility and superior CX at scale

whitePaper | December 7, 2021

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization needs to be agile and responsive to a changing business environment One way to ensure that your financial services firm stays agile is to implement a cloud contact center. This eBook explores how cloud contact centers enable financial services organizations to stay agile and elevate the customer experience. Moreover, it examines how versatile cloud contact centers adapt to the unique needs of diverse institutions such as banking, investment management, and insurance.

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Seven trends that will shape the future of the financial services industry

whitePaper | November 19, 2021

The financial services industry is changing at an unprecedented scale across the globe. Whether your organization is facing regulatory pressure to protect consumer data, demands for greater consumer access and control over their financial data, or competition in an expanding financial services ecosystem, you need a consumer identity and access management (IAM) solution that can help to: Align with Open Banking and consumer protection regulations Drive revenue and maintain competitive advantage Make it easy to acquire, retain, and protect your customers with no-compromise Zero Trust security Provide seamless omnichannel experiences across all platforms: brick and mortar, web, and mobile devices Below are seven key trends that will affect the future of the financial services industry. Understanding these trends can guide you in choosing the right IAM solution to help you meet these challenges head-on.

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Innovate to Succeed: The Client Call to Action for Wealth Management

whitePaper | December 11, 2019

For at least five years, the wealth management industry has been gripped by one existential question about its future: to what extent should technology play a role in its relationship-driven business model? Across all industries, new channels and technologies are changing the service demands of the modern customer. These trends are by no means exclusive to wealth management, but they are being felt acutely by the firms that operate here. A sector that has thrived for decades on life-long client loyalty is now caught up in a perfect storm of margin compression and escalating digital expectations.

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Open Banking, Open Finance, Open Economy: THE NEW IDENTITY OF FINANCE

whitePaper | May 24, 2022

Trends in customer demand, technology, and regulation drive the development of an open financial ecosystem in which the consensual sharing of customer data among financial institutions (FIs) and businesses creates new value for consumers and business users. This Aite-Novarica Group report analyzes this trend and the evolution from open banking to open finance and to a truly open economy. The report is based on interviews with executives from banks and fintech firms in Europe and North America.

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Innovating through platforms and ecosystems

whitePaper | May 7, 2022

Many traditional financial services products are being commoditised. They are becoming irrelevant in the lives of customers. They are seen as table stakes. What customers really care about is value, convenience, and security. And what they want is a financial services ecosystem uniquely tailored to their specific needs. I am not particularly prone to making predictions. But – of this – I am fairly certain: in the next 15 years, all of the most successful financial services organisations will be platform players. The leaders will be defined by the ecosystems that gravitate around them. They will be measured by the incremental value they deliver their customers. And they will grow based on their ability to meet their customers’ needs.

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Conversational Banking: The next revolution in banking experience

whitePaper | December 10, 2019

Customer interaction and channel preferences have experienced significant changes over time and are constantly evolving and expanding across all industries, including banking. To consolidate customer satisfaction and cultivate customer advocacy, banks must endeavour to continue to meet these changing needs through use of innovative and progressive technology

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Spotlight

finnova AG Bankware

Finnova was founded in 1974 and employs around 400 people at its headquarters in Lenzburg and at branch offices in Chur, Seewen, Lausanne and Singapore. Its standard solution, Finnova Banking Software, is currently used by around 80 universal banks and 20 private banks

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