Frontline Revolution The New Battleground for Asset Managers

whitePaper | October 21, 2021

Some might say Video Banking is already a "next-generation" technology, and in many ways it is. But even though using video to provide face-to-face communication with remote experts is a welcome addition to online banking, most deployments to date add little more than a trust element. We can still find much room to further improve the customer experience as it relates to video and digital banking, as we will demonstrate in this paper. Video Banking is a remote one-way or two-way connection between you and a bank representative working in a call center, branch office, or from home. There are several use cases for Video Banking, depending upon your location and need. A common Video Banking model is the Personal Teller Machine (PTM),calso called a Video Teller Machine (VTM). A PTM functions like ancautomated teller machine (ATM) outfitted with a built-in monitor, camera, microphone, and speakers to facilitate video interactions. That allows a connection with a remote banker to answer questions about transactions when you need help. PTMs often have the convenience of 24-hour service with remote bankers on a shift-based roster to cover the customer load.

whitePaper | May 12, 2022

Conversational AI is a type of artificial intelligence that facilitates the human like conversation between a human and a software system in real time. It is a piece of software that a person can talk to, like chatbot, social messaging app, interactive agent, or smart device.

whitePaper | June 29, 2022

As the name suggests, real-time payment systems accelerate the speed at which funds are transferred between people, businesses, and governments creating efficiencies throughout the payments life cycle. This has benefits for all involved stakeholders, including end users such as consumers, merchants, corporates, governments, and financial institutions.

whitePaper | June 30, 2022

Covid has created a mini industry in ‘Thought Leadership’ prediction and an abundance of ‘Vision [2025/30]’ documents. While we know, of course, how important that kind of thinking is, we also like the sentiments above, of Pope John II.

whitePaper | June 27, 2022

Seldom is a whole landscape changed by a singular innovation, but when it happens, it’s undeniable. Online retail, smartphones and cloud computing have all profoundly impacted the way our society operates, both in our business and personal lives.

whitePaper | August 18, 2022

Intercompany accounting is integral to the assignment of the profits of domestic and global enterprises. It also has a significant bearing on the effective tax rate of the group. Intercompany accounts therefore must be calculated accurately, accounted for and settled in a timely manner, and tagged properly so intercompany liabilities and profits can be eliminated when results are consolidated. Many of the most common hurdles to an efficient and effective intercompany process can be traced to low levels of process automation, lack of access to a single source of the truth, and decentralized and inconsistent practices. By adopting best practices and reducing the need for manual intervention, account-to-report organizations can not only reduce the cost of the process, but also improve its effectiveness.