FINTECH FOR FINANCIAL INCLUSION: A FRAMEWORK FOR DIGITAL FINANCIAL TRANSFORMATION

whitePaper | May 9, 2022

The rapid evolution of technology across all industries is revolutionising customers’ expectations around digital transactions. Quality of service at the right price is table stakes but today’s customers also expect an intelligent and a seamless digital experience.

whitePaper | May 23, 2023

In May 2020, the European Banking Authority (EBA) published new guidelines on loan origination and monitoring that represent a demanding set of regulations aimed at enhancing banks’ lending processes from the point of underwriting to ongoing monitoring throughout the loan life cycle. Implementing these guidelines has significant implications for systems, data management and internal processes.

whitePaper | November 25, 2021

With a global e-commerce market value nearing $5 trillion in 2021, online shopping is no longer a short-lived trend but the norm. The advance of widespread internet connectivity combined with the proliferation of mobile devices has increasingly driven consumers to shop online in recent years. Now, amplified by the need for safety in the wake of a global pandemic, retailers have seen an unprecedented surge in e-commerce sales with U.S. consumers spending $791.70 billion online in the U.S. in 2020, up an incredible 32.4% from $598.02 billion the prior year.

whitePaper | May 31, 2022

This document provides information to assist financial services institutions in New Zealand that are regulated by the Reserve Bank of New Zealand as they accelerate their use of AWS Cloud services.

whitePaper | February 28, 2020

Payments has seen much change and innovation in the last years and will continue to evolve at the same pace. Just two examples are the introduction of Instant Payments in Europe and the launch of Open Banking/PSD2. On the infrastructure side, SWIFT has introduced gpi, setting the new standard for cross-border payments. The other major event was the introduction of Request to Pay.

whitePaper | May 12, 2022

Over the past couple of years, our Collections practice at 2nd Order Solutions has expanded to not just include large banks and credit card issuers, but an increasing number of fintechs, both in the US and abroad. The fintech sector has grown tremendously over the last 2-3 years, and as their customer bases have grown larger, there is an increasing mandate to focus on default management, especially with delinquencies beginning to rise. This paper highlights emerging trends and recommends immediate focus areas for fintech leaders to quickly strengthen Collections practices.