Ecosystem thinking: the fraud and risk approach that protects from every angle

whitePaper | February 15, 2023

Regulatory expectations and requirements for the banking sector are in constant motion. For years, Deloitte has closely monitored EU policymakers and supervisory bodies to connect the dots between various existing and forthcoming regulatory topics and understand their strategic implications on the banking industry.

whitePaper | January 3, 2020

A NEW WAVE OF disruption more forceful and more pervasive than what we have seen in recent years will likely unfold in the next decade. While the roots of this disruption— technological, economic, geopolitical, demographic or environmental—may remain the same, the unique convergence of these factors should unleash unprecedented change in the broader society and economy, and, consequently, in the banking industry as well.

whitePaper | July 5, 2022

What customers expect from their banks is changing. Trends which were developing slowly have accelerated since the onset of the pandemic. A new generation of financial services has emerged as a result, and traditional banking models are struggling to keep pace.

whitePaper | January 15, 2023

A decade ago, not many of us would have envisaged how fintechs would change the credit landscape through digital innovations. Although the share of fintech in the overall lending pie is still small and concentrated towards bite sized unsecured lending, the promise it holds for the future is immense. Fintech-led digital lending is the fastest-growing segment today. The disruptions created by fintech by providing a superior customer experience with a reduced cost of acquisition, a frictionless customer journey, and instant decisioning have revolutionised digital lending in India. The larger impact is in terms of addressing the credit gap and making India more credit-inclusive.

whitePaper | May 12, 2022

Over the past couple of years, our Collections practice at 2nd Order Solutions has expanded to not just include large banks and credit card issuers, but an increasing number of fintechs, both in the US and abroad. The fintech sector has grown tremendously over the last 2-3 years, and as their customer bases have grown larger, there is an increasing mandate to focus on default management, especially with delinquencies beginning to rise. This paper highlights emerging trends and recommends immediate focus areas for fintech leaders to quickly strengthen Collections practices.

whitePaper | June 13, 2022

There are new global risks in the capital market that are impacting traditional investment approaches and investment managers’ decision-making capabilities. While extreme weather changes like floods and wildfires are becoming frequent, privacy, data security and regulatory pressures are accelerating new risks for investors. Investor perception towards investment has changed; they are increasingly thinking about methods to avoid investments that are harmful to the environment or contribute to societal problems; instead they are focusing on investments that are beneficial for all the members of investment stakeholder community.