Democratizing Cryptocurrency

whitePaper | April 14, 2022

Digital transformation in the financial space has been a hot topic in emerging markets like South Africa, Nigeria & Ghana for some time now, especially among incumbents who are threatened by radical digital-first banking entities like neobanks and challenger banks. A global study by Insider Intelligence1 estimated that in 2021, there were 29.8 million digital-only account holders, and this number is expected to cross 53.7 million by 2025, owing to the remarkable mobile penetration and ICT infrastructure development2 witnessed in marginalized regions like Africa in recent years.

whitePaper | November 11, 2022

The world is entering a golden age of artificial intelligence (AI). Financial services, more than almost any other industry, stands poised to reap the benefits. The combination of advanced compute resources, abundant data, and new software development and business practices are transforming how insight, analysis, and new products and services are generated.

whitePaper | May 14, 2020

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whitePaper | August 22, 2022

In the modern era of on-demand consumption and tailored customer experiences, the ability to put together banking systems to fit a Financial Institution’s needs is imperative. The continually changing landscape, cuttingedge competition, and rising customer expectations have become a general rule to adapt to practically every industry, including banking and financial services.

whitePaper | October 3, 2022

By taking advantage of today’s technologically advanced world, there are many opportunities for financial institutions to innovate and enhance customer experience, beginning with building meaningful and authentic connections with customers. Exceptional customer engagement is an important component of quality customer experience as a whole, it directly impacts the way in which your customers interact with your organization. While a negative customer experience, such as an unpleasant interaction with customer service representatives or failure to accommodate a customer’s urgent needs, can easily tarnish the reputation of your financial institution (FI) and detract from the entire customer experience. Consequently, it is important that FIs not only seek out new ways to communicate with customers, but also exceed their expectations entirely.

whitePaper | December 14, 2022

The rapid pace of change brought on by the current market dynamics has put a spotlight on the communication of business information. Many financial leaders are hampered by an inability to gather and disseminate that business-critical information to the necessary stakeholders at the necessary speed to cope with the rapidly changing business environment.