DATA SCIENCE, MACHINE LEARNING AND AI IN BANKING

whitePaper | March 14, 2022

The writing is on the wall. Disruptive technologies, evolving consumer behaviors and expectations, innovative new entrants, and a shifting regulatory landscape are all drivers behind the modernization of payments and banking. Current legacy systems are no match for these drivers of change, creating a predicament for financial institutions (FIs) who want to future-proof payments but face time and budget constraints.

whitePaper | May 7, 2022

Many traditional financial services products are being commoditised. They are becoming irrelevant in the lives of customers. They are seen as table stakes. What customers really care about is value, convenience, and security. And what they want is a financial services ecosystem uniquely tailored to their specific needs. I am not particularly prone to making predictions. But – of this – I am fairly certain: in the next 15 years, all of the most successful financial services organisations will be platform players. The leaders will be defined by the ecosystems that gravitate around them. They will be measured by the incremental value they deliver their customers. And they will grow based on their ability to meet their customers’ needs.

whitePaper | November 5, 2019

Trade finance in its simplest form is when an exporter requires an importer to prepay for goods shipped. This gives the importer two main challenges. The first is that prepaying for goods from places such as China or India, for example, will seriously impact the company’s cash flow due to the long shipping times involved. The second challenge is how does the importer reduce the risks of paying for goods in advance? These two challenges are mainly resolved by the importer’s bank or independent trade finance provider providing a letter of credit to the exporter, or the exporter’s bank, guaranteeing payment upon presentation of certain documents. These documents may include a bill of lading.

whitePaper | August 26, 2022

The payments industry is a rapidly changing scene that is constantly in flux due to the introduction of new payment methods, mergers and acquisitions, and new technology. Especially as technology advances, we’re seeing payment technology companies play a bigger role in the payments industry and many of them are even merging with traditional financial institutions to cater to the latest customer and merchant preferences. Unlike in the past, when payment processing was simply about facilitating the transfer of funds, the newest players in the payment processing world are completely redefining the customer experience and enabling business owners to manage their businesses with incredible ease.

whitePaper | April 14, 2022

Gone are the days when customers would visit brick and mortar stores 3-5 times a week to complete their daily chores, buy luxury items or do banking. With the proliferation of mobile technology, social media, and internet banking, customer expectations shifted and evolved. Moreover, with the rise of on-demand and one-click mindset, induced by the likes of Netflix, Amazon and Uber, along with the need for hyper-personalisation, people were no longer willing to wait and watch for any of the businesses, and the case of financial services was no different. It is needless to mention that customer expectations and digital transformation have been evolving in parallel ever since.

whitePaper | November 25, 2021

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