Conversational Banking: The next revolution in banking experience

whitePaper | April 14, 2021

So what will 2021 - and beyond - bring us in FinTech innovation? Central Bank Digital Currencies? - perhaps - but some would argue that most currency is already digital: how much physical cash did you handle in the last year? And how much was transacted by digital money transfer, real-time payments, card transactions, mobile wallets… Does money actually exist? The news is full of how multi-million-pound artworks can now be represented by ‘non-fungible tokens’ which represent ‘digital’ but not physical ownership of the artworks.

whitePaper | August 19, 2022

Financial inclusion has, for far too long, remained confined to corporate social responsibility for Indian banks. This has led to a skewed perception, where financial inclusion is viewed as a social cause and not an economic driving force. India, aiming for a $5-trillion economy by 2025, treads on thin ice if over 190 million adults continue to remain unbanked. The picture grows grimmer as we compare metrics to China – whose bank credit to GDP is six times that of India.

whitePaper | November 25, 2021

With a global e-commerce market value nearing $5 trillion in 2021, online shopping is no longer a short-lived trend but the norm. The advance of widespread internet connectivity combined with the proliferation of mobile devices has increasingly driven consumers to shop online in recent years. Now, amplified by the need for safety in the wake of a global pandemic, retailers have seen an unprecedented surge in e-commerce sales with U.S. consumers spending $791.70 billion online in the U.S. in 2020, up an incredible 32.4% from $598.02 billion the prior year.

whitePaper | September 20, 2022

India is set to become the third largest economy in the world by 2029. The FinTech industry has a crucial role to play in the country’s dream to reach the third largest economy from the fifth largest economy in the world. The global fintech market is expected to grow at a CAGR of 23.58% from 2021 to 2025. Total global fintech funding (across mergers & acquisitions, private equity, and venture capital) reached $210 billion with a record 5,684 deals in 2021 up from $125 billion across 3,674 deals in 2020.

whitePaper | September 30, 2022

The pandemic caused lasting changes in consumer behavior, and the financial industry must adapt to the rapidly-evolving market. Stay-at-home orders caused many to shift to digital transactions, and these new habits have dramatically accelerated the need for payments systems modernization at financial institutions of all sizes. Legacy financial systems are ill-equipped to handle the rising volume of payments. Cyber fraud concerns have also increased as fraudsters around the globe developed sophisticated new ways to exploit financial systems, at a time when many institutions are still facing staffing shortages. Combined, these factors have made modernization of payments systems a top priority. “The dialogue in the U.S. payments ecosystem has irreversibly shifted toward offering increased speed, more choices, and simpler ways of sending and receiving payments," according to a 2022 Federal Reserve report.

whitePaper | August 14, 2020

The European General Data Protection Regulation (GDPR) and California’s Consumer Privacy Act (CCPA) fundamentally change the way an organization needs to store its data. These and other regulations tend to have several common elements. First, there is a requirement to protect all data, both from disasters and from cyber-attack. Second, there is a need to organize data in such a way that the organization can meet requirements to retain data for a specific time.