Choosing a digital experience platform (DXP) for insurers

whitePaper | October 21, 2021

During the pandemic banks had to experiment and take risks that under normal circumstances they would never have considered in order to keep operations up and running, such as rapidly deploying a range of digital tools. To the surprise of many, employees and customers enthusiastically embraced these digital offerings, accelerating technology maturity and adoption by several years. Banks suddenly had hard evidence that digitizing operations could bring enormous efficiency and scale advantages while actually serving customers with greater personalization. These insights, in addition to capitalization changes, are contributing to a new wave of M&A activity in the U.S. as banks look to scale up quickly as the economy emerges from the pandemic. There were more than 50 deals in the first four months of 2021 with a total value of almost $25 billion, up from $6.5 billion in the same period in 2020, according to an S&P Global report.

whitePaper | January 19, 2023

Privacy is regarded as a crucial factor in the investigation and development of Central Bank Digital Currencies (CBDC) and is therefore thoroughly researched by monetary authorities, academia, and the private sector. Academic research indicates that CBDC transactions may involve processing significant amounts of identity and transaction-related information (Lee et al., 2021), raising privacy concerns for future users. While there exist countless definitions for privacy, such as “the right to be left alone” (Warren and Brandeis, 1890), in this document, the definition of Nissenbaum (2010) - “the appropriate flow of information” - will be followed.

whitePaper | August 18, 2022

The European Union’s Second Payment Services Directive (PSD2) signaled a new era of change and innovation in the financial services industry. Designed to make financial transactions more transparent, efficient and secure, the directive’s requirements help institutions satisfy increased consumer demand for smarter and more flexible banking options — without compromising security.

whitePaper | February 26, 2022

During the past year, financial organizations and banks in particular, have suffered increasing rates of cyberattacks coming in from every possible threat vector. According to Check Point Research, a financial organization was attacked on average 700 times every week during 2021, a 53% increase year-over-year, and according to IBM the average cost of a successful breach was $5.85 million. From phishing to supply chain attacks, and everything in between, what we have seen is just the tip of the iceberg.

whitePaper | January 27, 2022

Automatically generate and post accounting entries from your monthly Payroll files.

whitePaper | April 30, 2022

As the demand for real-time payments grows, so does the need for financial institutions (FIs) to offer more robust access to faster and more efficient payments. The Clearing House’s (TCH’s) RTP network laid a solid foundation for use cases and connectivity protocols, but some FIs have been waiting for FedNow before deciding how to move forward. FedNow is finally about to launch.