Change the sales rep experience, improve the customer experience

October 3, 2018

The first CRM launch truly changed the way sales were managed. We went from tracking customers on spreadsheets (and even in rolodexes) to tracking them and their attendant opportunities with software. It wasn’t long before reps started to feel the purpose of a CRM was more about preserving their contacts for their replacement than it was about making their lives easier. After all, back then it wasn’t much easier than updating a rolodex!

Spotlight

Bank of Singapore, Asia's Global Private Bank

Bank of Singapore is the dedicated private banking subsidiary of OCBC Bank. It has a strong Aa1 credit rating from Moody’s and offers a unique value proposition as a safe Singapore-registered private bank.

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CryptoUnity: Start Simple, Stay Secure

whitePaper | May 17, 2023

Cryptocurrencies are a type of virtual currency that are secured with cryptography and exist only in digital form on our computers and smart devices, such as mobile phones, tablets, etc. They allow users to trade easily and quickly, as the execution of a transaction, anywhere in the world, usually takes only a few seconds or minutes. Cryptocurrencies are becoming more popular and interesting for new users each day. Additionally, the blockchain technology itself is gaining popularity, which, besides the creation of cryptocurrencies, offers enormous opportunities for the progress and upgrade of many industries. Therefore, the number of users and the size of the market itself is growing steeply each year. Despite the market growth and the increase in the number of users, centralized exchanges still face challenges, one of the biggest of which is definitely that users have to blindly trust them with their funds.

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The digital drive to replace the passport in financial services

whitePaper | February 17, 2020

Despite the onward march of technology, especially in the financial services sector, methods of authentication and identity confirmation appear to be falling behind the curve. While biometrics may be making inroads into the industry, the passport and the paper document remain the dominant way that many organizations authenticate their users via know your customer (KYC) checks and controls, which have become an ever-more important factor in a banks’ success.

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The Impact of Accounts Payable Automation on Organisational Performance

whitePaper | February 19, 2020

Digital trends have impacted almost every aspect of today’s business world, from operational performance to customer service satisfaction. The payments department – the cash flow and working capital lifeline for an organization – is no exception. Yet in Singapore and Malaysia, many organizations still have limited automation of the accounts payable (AP) process, or a heavy reliance on manual paper work. This report analyses the current AP landscape in Singapore and Malaysia, through surveys and interviews of 100 organizations in each country, across various industries.

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The Definitive Guide to Streamlined Invoice Payment Processing

whitePaper | January 23, 2023

Accounts payable (AP) leaders know that paying suppliers with paper checks is costly. But transaction costs tell only part of the story. The costs associated with manually executing payments can significantly change the equation. Whether it’s time spent processing checks and ACH transactions, reconciling payments, or fielding inquiries from suppliers, these manual, repetitive tasks can have a major impact on AP business outcomes.

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Statutory Notes For Financial Statements

whitePaper | October 5, 2022

In Poland, the Accounting Act of September 29, 1994 describes the mandatory notes and appendixes to be attached to the statutory financial statements. Their number varies depending on the structure of the company and its activity, but they always require the collection of information scattered throughout the company.

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FINANCE & SOURCING: A CASE FOR COLLABORATION

whitePaper | January 6, 2020

Finance’s role is evolving. Following the 2008 financial crisis, it guided the business through extraordinarily difficult economic times, relying on cost management and lean practices to keep their organizations afloat. Today, finance must switch gears and find ways to navigate sustainable and profitable growth.

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Spotlight

Bank of Singapore, Asia's Global Private Bank

Bank of Singapore is the dedicated private banking subsidiary of OCBC Bank. It has a strong Aa1 credit rating from Moody’s and offers a unique value proposition as a safe Singapore-registered private bank.

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