CGU Padlock Insurance policy

whitePaper | June 10, 2022

End-to-end digitization of enterprisewide operations enables new customercentric business models, new products and services, new ways of working, and an ecosystem of partners. Digitization is critical to meeting customer expectations and powering financial performance across revenue, costs, and capital.

whitePaper | May 20, 2022

They shape how people spend and save and many of their daily interactions. With the onset of the global COVID-19 pandemic, the value of digital payments for individuals and businesses became even more apparent. In Latin America and the Caribbean (LAC) digital payments emerged as the preferred method of purchase: e-commerce grew 18% in 2020.

whitePaper | June 21, 2023

Over the past few years, the banking industry has experienced a radical paradigm shift towards digital adoption, driven by a progressive change in needs and habits of its customers, further accelerated by the Covid-19 pandemic context.

whitePaper | August 19, 2022

Financial inclusion has, for far too long, remained confined to corporate social responsibility for Indian banks. This has led to a skewed perception, where financial inclusion is viewed as a social cause and not an economic driving force. India, aiming for a $5-trillion economy by 2025, treads on thin ice if over 190 million adults continue to remain unbanked. The picture grows grimmer as we compare metrics to China – whose bank credit to GDP is six times that of India.

whitePaper | February 22, 2023

Today’s consumer is smart, tech savvy and mobile friendly with digital sources of information at hand. The upcoming fintechs and non-banking startups pose a challenge to the way traditional banks operate, while customer expectations evolve sooner than they are documented. On the other hand, as the understanding of technology improves, banking customer demographics change with customers expecting for more sophisticated experiences.

whitePaper | November 20, 2019

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