BANKING IN THE DIGITAL AGE DISRUPTION REINVENTION REVOLUTION

June 5, 2018

The Global banking Outlook 2018 published by Ernst & Young states a complete digital transformation is imperative for banks to protect themselves from “the impacts of future downturns on financial performance and business continuity”. It states that banks need to channelize investments on “end-to-end processes and infrastructure” to improve efficiency of the entire organisation instead of investing in specific projects, especially customer-facing interfaces. In 2017, the UN Environment Programme Finance Initiative convened 16 leading banks from four continents to publish a jointly-developed methodology for an increased understanding of climate change and impact of climatic actions on business for banks.

Spotlight

ACCA

ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants. We are a ‘not for profit’ organisation that offers qualifications and sets examinations to enable individuals to access the accountancy profession...

OTHER WHITEPAPERS
news image

5 Ways Finance Can Overcome Their Toughest Data Challenges

whitePaper | September 9, 2022

Primarily responsible for the cash flow and financial trajectory of a company, Finance leaders have a tough job— one that’s not getting any easier.

Read More
news image

Harnessing the Power of Conversational AI to Transform Customer Experience in Banking

whitePaper | July 24, 2022

If there’s one thing that banking customers need the most, it’s their trust in the bank. After all, we’re talking about huge amounts of money that customers invest. On the other hand, it’s very difficult for the banks to handle the daily queries of millions of customers who need answers 24x7. So, what’s the workaround?

Read More
news image

Web3 for Better

whitePaper | March 4, 2023

Since the start, we have worked on building a transparent, efficient, scalable and adaptable blockchain platform. But these qualities were just the tip of the iceberg. Research, innovation, collaboration and a strategy aimed at long-term viability brought us to today as we seek to multiply individual impact to unleash our collective potential for sustainability.

Read More
news image

How Digital is Driving Payments in 2020 and Beyond

whitePaper | March 18, 2022

Digital Transformation has dominated business discussions over the past few years, but the significance seems to have multiplied recently, given that companies are rethinking ways which they must meet their customers’ changing needs. Engaging with a businesses’ services and offerings has increased drastically and there is a plethora of options customers choose.

Read More
news image

Open Finance to support Trade Facilitation

whitePaper | June 21, 2022

Over the last few years, the payments landscape has massively changed. The use of advanced technologies by traditional and new financial services providers, including fintech, Big Tech and challenger banks, have increased the level of competition and the overall degree of innovation. In the open finance scenario, public administration, corporate and retail customers are enabled to choose among a variety of products, that go beyond traditional banking functionalities.

Read More
news image

TECHNOLOGY INNOVATION IN CAPITAL MARKETS

whitePaper | February 4, 2020

Banks are also open to innovation, with a perhaps surprising 83% focusing most of their technology efforts on the front office and 56% on CRM in the last three years. This reflects a focus on improving the digital customer experience and becoming more customer-centric. We're now seeing the wave of digitalization that has swept through retail banking move through SME business banking, which represents $1 trillion (20%) of bank revenues worldwide but sees the biggest gaps in funding and customer satisfaction (estimated at $5tr by the World Economic Forum).

Read More

Spotlight

ACCA

ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants. We are a ‘not for profit’ organisation that offers qualifications and sets examinations to enable individuals to access the accountancy profession...

Events