AI-Driven Deal Origination for Capital Markets

July 16, 2019

The wider financial Services (FS) sector is one that has been transformed by technology over the past decade. The rise of online banking and mobile applications have transformed the consumer FS space and it’s a sector that has seen untold disruption and innovation in that time.

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Max Bupa

Max Bupa Health Insurance Company Ltd. (Max Bupa) is a joint venture between Max India Limited and the UK based healthcare services expert, Bupa. Our vision is to become India’s most admired Health Insurance Company...

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The business value of ServiceNow for retail banks

whitePaper | December 12, 2021

Banks typically approach transformation in part by reengineering their own internal business, IT, and operational processes either in ad hoc ways tied to direct response to some tactical problem or over longer time frames based on carefully planned out strategic planning. Recently, however, this transformational process has taken on a new urgency, and certain projects that were targeted to take a year or two have needed to be accelerated to meet our rapidly changing banking environment. Even the need to respond to today’s tactical challenges needs to be viewed through the long lens of transformation. As banks begin their process of recovery, projects that provide immediate return on investment (ROI) and help develop resilient operations, improve customer experiences, or improve compliance through improved service management will become critical to how quickly banks can recover from periods of economic disruptions, now and in the future.

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The Payments Industry Landscape: What Does It Look Like Today?

whitePaper | August 26, 2022

The payments industry is a rapidly changing scene that is constantly in flux due to the introduction of new payment methods, mergers and acquisitions, and new technology. Especially as technology advances, we’re seeing payment technology companies play a bigger role in the payments industry and many of them are even merging with traditional financial institutions to cater to the latest customer and merchant preferences. Unlike in the past, when payment processing was simply about facilitating the transfer of funds, the newest players in the payment processing world are completely redefining the customer experience and enabling business owners to manage their businesses with incredible ease.

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Privacy and Central Bank Digital Currencies

whitePaper | January 19, 2023

Privacy is regarded as a crucial factor in the investigation and development of Central Bank Digital Currencies (CBDC) and is therefore thoroughly researched by monetary authorities, academia, and the private sector. Academic research indicates that CBDC transactions may involve processing significant amounts of identity and transaction-related information (Lee et al., 2021), raising privacy concerns for future users. While there exist countless definitions for privacy, such as “the right to be left alone” (Warren and Brandeis, 1890), in this document, the definition of Nissenbaum (2010) - “the appropriate flow of information” - will be followed.

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Investing in Lending Technology: IT Spending in Banking

whitePaper | August 25, 2022

This paper studies the economics behind the investment in information technologies (IT) by U.S. commercial banks in the past decade. By linking banks’, IT spending to their lending technologies, we analyze the distinctive natures of banks’ dealings with information across various lending activities. Investment in communication IT is shown to be associated more with improving banks’ ability of soft information production and transmission, while investment in software IT helps enhance banks’ hard information processing capacity. We exploit polices that affect geographic regions differentially to show causally that banks respond to an increased demand for small business credit (mortgage refinance) by increasing their spending on communication (software) IT spending. We also find that the entry of fintech induces commercial banks to increase their investment in IT—more so in the software IT category.

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Streamline Payments Modernization to embrace Instant Payments

whitePaper | May 31, 2023

Payments modernization has become more important and prevalent than ever before. The demand for faster, more secure, and more convenient payments options is on the increase. E-commerce, mobile payments, and other forms of digital transactions are on the rise. And consumers and businesses are seeking faster and more seamless ways to make and receive payments.

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How to transform banking with Personetics’ revolutionary app

whitePaper | July 5, 2022

What customers expect from their banks is changing. Trends which were developing slowly have accelerated since the onset of the pandemic. A new generation of financial services has emerged as a result, and traditional banking models are struggling to keep pace.

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Spotlight

Max Bupa

Max Bupa Health Insurance Company Ltd. (Max Bupa) is a joint venture between Max India Limited and the UK based healthcare services expert, Bupa. Our vision is to become India’s most admired Health Insurance Company...

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