A BUYER’S GUIDE FOR LOCALIZATION SERVICES:

August 21, 2019

Your localization partner is going to do a deep-dive into your business—so start by diving deep into theirs. Are they an industry-leader with 20 years of experience or a relative newcomer? Will they speak Samoan, Uzbek, or Swahili (and all your customers’ languages)? Can they deliver on-time and on-budget—every time? Ask how many languages they support. Find out whether their translator team comprises just linguists, or linguists and subject matter experts. Explore the backgrounds of their senior management team. Be nosey. Ask questions. Cyberstalk.

Spotlight

IDLC Finance Limited

IDLC Finance is the largest multi-product Non-Banking Financial Institution in Bangladesh with 38 branches and over 1,400 employees. IDLC offers a wide range of loans, deposits and capital market products and services to the Corporate, Consumer and SME client segments. IDLC operates in the Capital Markets through its three wholly owned subsidiaries- IDLC Investments Ltd, IDLC Securities Ltd and IDLC Asset Management Ltd.

OTHER WHITEPAPERS
news image

Foundations of banking excellence

whitePaper | September 5, 2022

Established in 2008, the Banking Industry Architecture Network (BIAN) is a collaborative initiative that has delivered a standard semantic service definition of banking that can be used as a blueprint for standardization of banking services, and rationalization of supporting IT software. It delivers a domain model that describes consistent service definitions and their boundaries that make up the services that describe banking. It contains a service view, an information view, and a capability view that together describe the banking landscape. The primary aim of BIAN is to provide a standard that makes integration of software and services capabilities easier through a standard set of definitions.

Read More
news image

Statutory Notes For Financial Statements

whitePaper | October 5, 2022

In Poland, the Accounting Act of September 29, 1994 describes the mandatory notes and appendixes to be attached to the statutory financial statements. Their number varies depending on the structure of the company and its activity, but they always require the collection of information scattered throughout the company.

Read More
news image

INTERCONNECTEDNESS REVISITED

whitePaper | May 24, 2022

DTCC’s 2015 white paper, Understanding Interconnectedness Risks, underscored the importance of looking at the global financial system as a complex network of interdependent components. Building on efforts by academics and researchers to apply network theory and other insights to financial risk management, the paper highlighted how the failure of a large and highly interconnected entity can impact the financial system and the real economy to the point where it can cause worldwide financial instability.

Read More
news image

Why financial institutions need one-to-one messaging to build profitable customer engagement

whitePaper | October 3, 2022

By taking advantage of today’s technologically advanced world, there are many opportunities for financial institutions to innovate and enhance customer experience, beginning with building meaningful and authentic connections with customers. Exceptional customer engagement is an important component of quality customer experience as a whole, it directly impacts the way in which your customers interact with your organization. While a negative customer experience, such as an unpleasant interaction with customer service representatives or failure to accommodate a customer’s urgent needs, can easily tarnish the reputation of your financial institution (FI) and detract from the entire customer experience. Consequently, it is important that FIs not only seek out new ways to communicate with customers, but also exceed their expectations entirely.

Read More
news image

ECMS: a game changer to access your central bank

whitePaper | June 21, 2022

Central banks play an important role in ensuring sufficient liquidity is available to financial markets. Historically, they have always acted as lenders of last resort by providing distressed institutions with liquidity, in addition to processing more routine operations, for example by providing credit to support settlement in central bank money. Perceptions around accessing central bank liquidity have been progressively changing and today using central bank credit has become a commonly used liquidity management tool for many financial institutions. This shift started as a result of the financial crisis of 2008.

Read More
news image

Best Practices for Purchasing Bank or Credit Union Software

whitePaper | March 4, 2023

Software, and the automation it provides, can allow financial institutions to scale and manage risk more efficiently, yet the process of buying new software is infrequent for many banks and credit unions.

Read More

Spotlight

IDLC Finance Limited

IDLC Finance is the largest multi-product Non-Banking Financial Institution in Bangladesh with 38 branches and over 1,400 employees. IDLC offers a wide range of loans, deposits and capital market products and services to the Corporate, Consumer and SME client segments. IDLC operates in the Capital Markets through its three wholly owned subsidiaries- IDLC Investments Ltd, IDLC Securities Ltd and IDLC Asset Management Ltd.

Events