2015 Responsible Banking Report

January 1, 2015

This is BBVA Compass’ eighth annual corporate responsibility report. It reflects the organization’s commitment to social, environmental and governance performance during calendar year 2015

Spotlight

Service First Mortgage

Service First is passionate about empowering our team and our customers with the responsible financial management knowledge to promote smart financial habits. We actively recruit and hire energetic, positive and productive people to ensure we are prepared to understand our customers’ needs and provide a reliable, systematic experience. After becoming a top lender in our home state of Texas, we have begun an aggressive expansion with plans to build on our established reputation and high service levels.

OTHER WHITEPAPERS
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Real-time payments: A perspective for payment system policy makers

whitePaper | June 29, 2022

As the name suggests, real-time payment systems accelerate the speed at which funds are transferred between people, businesses, and governments creating efficiencies throughout the payments life cycle. This has benefits for all involved stakeholders, including end users such as consumers, merchants, corporates, governments, and financial institutions.

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Transit cards: Not “just another card” in your mobile wallet

whitePaper | November 15, 2022

Carrying cards in digital form, rather than tucked away in a purse or wallet, is now commonplace. When issued with a new card, the first thing that many of us will do is upload it to our digital wallet. The physical version goes straight into a drawer. In fact we can now skip the plastic completely, and order direct an instantly useable digital card. Digitising plastic cards is fast going out of fashion.

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Choosing a digital experience platform (DXP) for insurers

whitePaper | November 21, 2022

This white paper examines the challenges facing insurers in a rapidly changing marketplace. It focuses on the threat from insurtechs and other digital challengers, the emergence of new business models and technologies, and how customer expectations have changed.

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Buy Now, Pay Later: Market trends and consumer impacts

whitePaper | September 15, 2022

Consumers have long used credit instruments to purchase goods and services. In recent years, a fast-growing alternative to credit cards has emerged in a number of developed economies around the world, including in the United States. This alternative is marketed as “Buy Now, Pay Later” (BNPL).

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The Crypto Phenomenon: Consumer Attitudes & Usage

whitePaper | April 13, 2022

Case studies, comparisons, statistics, research and recommendations are provided “AS IS” and intended for informational purposes only and should not be relied upon for operational, marketing, legal, technical, tax, financial or other advice. Visa Inc. neither makes any warranty or representation as to the completeness or accuracy of the information within this document, nor assumes any liability or responsibility that may result from reliance on such information. The information contained herein is not intended as investment, tax, or legal advice, and readers are encouraged to seek the advice of a competent professional where such advice is required.

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What is the Value Proposition of Stablecoins for Financial Inclusion?

whitePaper | December 11, 2021

Financial inclusion is a well-recognized global issue: 1.7 billion people are “unbanked” – lacking an account at a financial institution or mobilemoney provider – according to the World Bank.1 Meanwhile, many small- and medium-sized businesses face challenges in realizing benefits from the current financial system. Individuals and small businesses may not be able to access financial services; if they can, those services may not be of high quality, suitable or affordable. The World Bank defines financial inclusion as the ability of individuals and businesses to access “useful and affordable financial products and services that meet their needs”.2 Financial inclusion is a complex global problem that existing systems and offerings have so far failed to solve.

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Spotlight

Service First Mortgage

Service First is passionate about empowering our team and our customers with the responsible financial management knowledge to promote smart financial habits. We actively recruit and hire energetic, positive and productive people to ensure we are prepared to understand our customers’ needs and provide a reliable, systematic experience. After becoming a top lender in our home state of Texas, we have begun an aggressive expansion with plans to build on our established reputation and high service levels.

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