Capital markets CRM vs. standard CRM

December 13, 2019

Capital markets firms today need to do more with fewer resources, which is in part because of the changing dynamic between the buy side and sell side. These firms are turning to digital transformation, realizing in this regulatory landscape that it’s the best way to transform their business while saving time and money.

Spotlight

Capital Bankcard South

Capital Bankcard South has two locations to service our customer base. Headquartered in Charlotte, NC, we have earned the reputation as one of the most reputable and trusted merchant service providers in the country. Capital Bankcard South enables merchants to process all forms of electronic payments including credit, debit, rewards, gift cards and checks using any payment processing device. With a focus on maintaining customer satisfaction, Capital Bankcard offers award-winning in-house customer and technical support 24 hours, 7 days a week.

OTHER WHITEPAPERS
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ODYSSEY WHITEPAPER

whitePaper | September 12, 2022

Moroku Odyssey is a user experience orchestration and engagement platform for financial services companies. As Fintech changes the industry, customer engagement through unique experiences is a critical battleground. Moroku Odyssey, helps banks and FinTechs provide unique and compelling experiences to attract and engage customers around a telos of wellness, architected around game.

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The Road to Smart Banking

whitePaper | May 3, 2022

A world-class customer experience is mandatory for banks that wish to build engagement and loyalty, and expand their share of wallet. Smart banking is crucial to providing and supporting such an experience.

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The future of financial services: better customer experiences start with automation

whitePaper | August 23, 2022

Over the last few years, consumers have shown extraordinary resilience through much uncertainty. Many have adapted by converting to a digital lifestyle. But creating great customer experiences in this digital-first world can be challenging. Financial Services is a highly regulated industry, and this can create gaps within the customer experience – but it doesn’t have to.

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Muni Bonds: making every basis point matter

whitePaper | November 14, 2019

Municipal bond funds experienced strong flows in 2019, as tailwinds from the country’s new tax code (the 2017 Tax Cuts and Jobs Act “TCJA”) and low interest rates found investors flocking to the asset class for the tax benefit. Add in strong year-to-date performance, and investors may be asking if they missed the boat and if it’s too late to invest in municipal bonds. Yet, there are clear and distinct reasons why municipal bonds are still an attractive investment for investors today.

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The Ultimate Guide to Data Security for Financial Services

whitePaper | October 27, 2022

In modern practice, data is rarely stationary. This is especially relevant in the Financial Services (FS) industry, where data is leveraged moment to moment in order to understand trends and derive timely market insights. But where exactly is this data coming from, and where is it going?

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Scaling the ESG opportunity: Tactics for corporate banks navigating ESG finance

whitePaper | April 6, 2023

Environmental, social and governance (ESG) issues have risen up the agenda for corporate banks, which are unanimous in their intentions to meet stricter regulatory guidance, satisfy the appetite from investors for greener products, and attract employees who increasingly want to see the demonstration of ‘purpose’ from their employers.

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Spotlight

Capital Bankcard South

Capital Bankcard South has two locations to service our customer base. Headquartered in Charlotte, NC, we have earned the reputation as one of the most reputable and trusted merchant service providers in the country. Capital Bankcard South enables merchants to process all forms of electronic payments including credit, debit, rewards, gift cards and checks using any payment processing device. With a focus on maintaining customer satisfaction, Capital Bankcard offers award-winning in-house customer and technical support 24 hours, 7 days a week.

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