Is financially preparing for a chronic condition possible?

August 10, 2019

To understand consumers’ needs and concerns about health saving and spending related to managing chronic care conditions, Optum Bank® conducted qualitative research with patients and caregivers who are currently dealing with a range of chronic conditions including chronic obstructive pulmonary disease (COPD), Parkinson’s and HIV/AIDS. Optum Bank sought to understand the connection between health and finances related to chronic conditions, with the goal of uncovering and addressing unmet needs.

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Accounting Professional Network

Accounting Professionals Network, Inc. is a professional services firm focused on the small-medium sized business. We are a team of accounting/finance and operations professionals who handle a wide range of services from the bookkeeping to the CFO levels. Most of our consultants have extensive experience working at the controller level for small and medium-size organizations...

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whitePaper | May 6, 2020

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6 Keys to Credit Risk Modeling for the Digital Age

whitePaper | February 18, 2020

Organizations that develop their own credit risk models see long lead times to get them built and deployed. Business users determine a need for a new model, which triggers weeks or months of data collection and model development effort – as much as a year. By the time the new model is deployed, market conditions and customer needs have changed, so the process starts over.

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How banks can innovate lightning fast

whitePaper | July 27, 2022

As banking players have embraced the digital era, customers want to do more and more online and via their mobile apps. They expect their financial transactions to be seamlessly embedded in their daily lives.

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Why financial institutions need one-to-one messaging to build profitable customer engagement

whitePaper | October 3, 2022

By taking advantage of today’s technologically advanced world, there are many opportunities for financial institutions to innovate and enhance customer experience, beginning with building meaningful and authentic connections with customers. Exceptional customer engagement is an important component of quality customer experience as a whole, it directly impacts the way in which your customers interact with your organization. While a negative customer experience, such as an unpleasant interaction with customer service representatives or failure to accommodate a customer’s urgent needs, can easily tarnish the reputation of your financial institution (FI) and detract from the entire customer experience. Consequently, it is important that FIs not only seek out new ways to communicate with customers, but also exceed their expectations entirely.

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The Fintech Spotlight: A look at what’s happening across the fintech ecosystem

whitePaper | September 18, 2022

The global landscape has evolved remarkably since the last Fintech Spotlight. As we publish this year’s edition, several major events are impacting the macro environment, including the war in Ukraine, rising inflation, and record-setting stock market volatility.

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How Modern Observability Eases Digital Transformation In Banking

whitePaper | November 3, 2022

TA bank’s digital team typically has full observability of only 11% of its application and infrastructure environments, according to the Global CIO Report 2020 by Dynatrace. The data and metrics-laden systems are too complex and, by association, timeconsuming for most in-house teams.

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Spotlight

Accounting Professional Network

Accounting Professionals Network, Inc. is a professional services firm focused on the small-medium sized business. We are a team of accounting/finance and operations professionals who handle a wide range of services from the bookkeeping to the CFO levels. Most of our consultants have extensive experience working at the controller level for small and medium-size organizations...

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