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March 11, 2019
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TransferWise is the clever new alternative to banks and brokers, that allows people to transfer money abroad at a lower cost than ever before...
whitePaper | October 1, 2022
Some of the best innovations come from recognizing pain points and having the resolve to alleviate them. The scope of fintech became visible over a decade ago, when the success of mobile money brought into sharp focus the potential inherent in the combination of finance and technology – with innovation and empathy.
whitePaper | August 22, 2022
The account-to-report process is an essential contributor to the finance function’s ability to reach peak performance. Analysis of our 2021 benchmarks reveals that account-to-report processes at digital world-class finance organizations significantly outperform more-typical organizations because they have simplified, standardized and automated a greater share of their activities. That, in turn, has freed up capacity to engage in knowledge-based work, e.g., transform raw transactional data into valuable information for other parts of the enterprise.
whitePaper | February 18, 2020
Organizations that develop their own credit risk models see long lead times to get them built and deployed. Business users determine a need for a new model, which triggers weeks or months of data collection and model development effort – as much as a year. By the time the new model is deployed, market conditions and customer needs have changed, so the process starts over.
whitePaper | April 3, 2023
Every day, businesses send hundreds of billions of dollars in payments through the global banking system. But many organizations fail to recognize how inefficient – and costly – this process really is. Transaction costs may be relatively small on a per-transaction basis. But when one considers the sheer number and value of payments that are made each year, the tally of fees can reach into the billions of dollars.
whitePaper | December 7, 2021
The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization needs to be agile and responsive to a changing business environment One way to ensure that your financial services firm stays agile is to implement a cloud contact center. This eBook explores how cloud contact centers enable financial services organizations to stay agile and elevate the customer experience. Moreover, it examines how versatile cloud contact centers adapt to the unique needs of diverse institutions such as banking, investment management, and insurance.
whitePaper | January 10, 2023
From phone apps to home automation to cashless commerce and beyond, digital disruption is the new normal for consumers today. It’s changing what we do—and how we get things done— in countless ways.
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