Mind These 9 Finance & Accounting Gaps Robotic Process Automation

Infographic | December 24, 2019

Tech firms have enjoyed a deluge of funding in the last few years. As discussed in our State of Venture Capital report, 2018, in particular, was a bumper year, with a total of $254 billion invested globally into ~18,000 startups through venture capital funds—a sharp increase of 46% from 2017’s total. Figures for 2019 are not yet completely finalized, but initial reports point to a slowdown in funding levels in the first half of the year and a mild rebound in Q3.

Infographic | December 1, 2019

In its latest research, Forrester reveals how Customer experience (CX) improvements drive revenue growth by creating loyal customers. The findings highlight that a single point improvement in a retail bank’s CX Index score could result in $124 million in increased revenue. These findings strengthen our conviction that fast, accurate and friendly customer service delivered as part of a unified banking experience across every interaction is a business imperative for banks.

Infographic | December 20, 2019

There is a great deal of conversation around cars, more so than ever before. Technological developments, climate agreements and the mobility behaviour of consumers are causing a disruption in the automotive sector and raising many questions. When will self-driving, autonomous cars become commonplace? Should everyone invest in electric cars, and are there other alternatives to combat increasing CO2 emissions?

Infographic | March 9, 2020

How well we manage our money is more important for our financial wellbeing than the size of our income. You see…the default for most of us is to pay for whatever we need to pay for and then “save” the rest. This is not a sound financial plan. Most Australians live pay cheque to pay cheque. While there are numerous root causes for this, they all manifest as a failure to manage money effectively.

Infographic | May 6, 2020

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Infographic | February 20, 2020

When there is a lack of trust and engagement, customers don’t consume products and services. Engagement is critical to keep your customers loyal to your brand. At the same time low engagement among employees causes high levels of stress and burn out. This results in decreased performance, not to mention that stress causes higher error rates, poor quality work, staff turnover and absenteeism.