Betterment’s Consumer Financial Perspectives Report: 10 Years After the Crash

whitePaper | March 10, 2022

Digital transformation in almost all aspects of the business was always anticipated, given that the largest segment of the global consumer base is accounted for by the digital natives of the millennial and Gen Z generations. The COVID-19 pandemic only speeded up the inevitable.

whitePaper | July 27, 2022

As banking players have embraced the digital era, customers want to do more and more online and via their mobile apps. They expect their financial transactions to be seamlessly embedded in their daily lives.

whitePaper | April 30, 2022

As the demand for real-time payments grows, so does the need for financial institutions (FIs) to offer more robust access to faster and more efficient payments. The Clearing House’s (TCH’s) RTP network laid a solid foundation for use cases and connectivity protocols, but some FIs have been waiting for FedNow before deciding how to move forward. FedNow is finally about to launch.

whitePaper | November 25, 2021

With a global e-commerce market value nearing $5 trillion in 2021, online shopping is no longer a short-lived trend but the norm. The advance of widespread internet connectivity combined with the proliferation of mobile devices has increasingly driven consumers to shop online in recent years. Now, amplified by the need for safety in the wake of a global pandemic, retailers have seen an unprecedented surge in e-commerce sales with U.S. consumers spending $791.70 billion online in the U.S. in 2020, up an incredible 32.4% from $598.02 billion the prior year.

whitePaper | January 24, 2020

Although the wealth management industry is in agreement on the importance of digital innovation, few organizations manage to achieve any business value from their transformation initiatives. This is because most wealth management firms pursue digital transformation as a feature selection exercise, implementing stop-gap solutions that address a pressing need to keep up with competitors or consumer trends. As a result, firms are left with digital capabilities that are basic, disconnected and insufficient to meet clients’ needs.

whitePaper | January 6, 2020

Finance’s role is evolving. Following the 2008 financial crisis, it guided the business through extraordinarily difficult economic times, relying on cost management and lean practices to keep their organizations afloat. Today, finance must switch gears and find ways to navigate sustainable and profitable growth.