Banking, Finance & Investment

whitePaper | November 25, 2021

With a global e-commerce market value nearing $5 trillion in 2021, online shopping is no longer a short-lived trend but the norm. The advance of widespread internet connectivity combined with the proliferation of mobile devices has increasingly driven consumers to shop online in recent years. Now, amplified by the need for safety in the wake of a global pandemic, retailers have seen an unprecedented surge in e-commerce sales with U.S. consumers spending $791.70 billion online in the U.S. in 2020, up an incredible 32.4% from $598.02 billion the prior year.

whitePaper | October 3, 2022

By taking advantage of today’s technologically advanced world, there are many opportunities for financial institutions to innovate and enhance customer experience, beginning with building meaningful and authentic connections with customers. Exceptional customer engagement is an important component of quality customer experience as a whole, it directly impacts the way in which your customers interact with your organization. While a negative customer experience, such as an unpleasant interaction with customer service representatives or failure to accommodate a customer’s urgent needs, can easily tarnish the reputation of your financial institution (FI) and detract from the entire customer experience. Consequently, it is important that FIs not only seek out new ways to communicate with customers, but also exceed their expectations entirely.

whitePaper | July 19, 2022

Paul Allen, an American business magnate, investor, and philanthropist, had a vision to create better money. He found it confounding that he with his billions would pay less to transfer money than the poorest amongst us. Paul wanted to make money more equitable by making it more efficient and independent of any one financial institution. His team at Vulcan, along with several experts in financial technology, distributed systems, software, and financial regulations, came up with a design they called Xand, playing off Alexander Hamilton’s name, and spun out a new company, Transparent Financial Systems (Transparent) to develop it.

whitePaper | February 15, 2022

For years, shoppers in Europe and Asia have been paying with contactless methods such as mobile wallets and contactless cards. While U.S. consumers have traditionally been slow to adopt this payment method, they’ve recently begun making up for that delay.

whitePaper | May 16, 2023

Intercompany financial management (IFM) is a discipline for structuring and handling transactions within a corporation and between its legal entities designed to maximize staff efficiency and accounting accuracy while optimizing tax exposure, minimizing tax leakage, and ensuring consistent tax and regulatory compliance. According to Ventana Research, by 2025, one-half of large enterprises will have implemented IFM to achieve tax, risk management, and financial close benefits.

whitePaper | March 29, 2022

The Emerging Case for Proactive Mule Detection, commissioned by BioCatch and produced by Aite-Novarica Group, examines how recent trends in stimulus fraud have influenced financial institutions (FIs) to shift their disposition toward managing mule activity. The white paper is the product of a survey of 32 North American fraud executives as well as interviews with three fraud leaders who are actively engaged in transforming how their institutions proactively track, detect, and manage mule activity.