Universal AI Banking Platform

whitePaper | August 2, 2022

Finance and accounting leaders are increasingly being called to do more and serve as strategic advisors to the business. As the scope of their role continues to evolve, accounting teams often struggle with capacity issues as their required compliance, controls, and other record-to-report work leaves little to no time to meet the demands of their expanding roles.

whitePaper | December 1, 2021

Modern, cloud-based digital technology is necessary for financial institutions that are seeking to address the customer experience, improve internal operational effectiveness, streamline internal communications and allow access to data across the enterprise. For years, the only option was to develop such technology in-house, at great expense and expenditure of resources. But today, banks and credit unions have a better option: the ability to buy technology and implement it quickly, cost effectively and more efficiently than they could on their own.

whitePaper | March 29, 2023

Today, the financial services industry faces numerous disruptive forces, including ever-increasing customer demand for innovative and personalized services; intense competition from technology companies, fintechs and incumbents; rising regulatory pressure; increasing cybersecurity threats; and the need for skilled talent to address all the above.

whitePaper | May 24, 2022

Trends in customer demand, technology, and regulation drive the development of an open financial ecosystem in which the consensual sharing of customer data among financial institutions (FIs) and businesses creates new value for consumers and business users. This Aite-Novarica Group report analyzes this trend and the evolution from open banking to open finance and to a truly open economy. The report is based on interviews with executives from banks and fintech firms in Europe and North America.

whitePaper | January 19, 2022

The coronavirus pandemic is one of the most challenging crises the world has faced, significantly impacting public health, the economy and businesses at large. The pandemic has also brought to light the finance industry’s understanding that climate change may upend the financial system. This underscores the urgency for the industry to facilitate the transition to a lower-carbon economy.

whitePaper | May 12, 2022

Over the past couple of years, our Collections practice at 2nd Order Solutions has expanded to not just include large banks and credit card issuers, but an increasing number of fintechs, both in the US and abroad. The fintech sector has grown tremendously over the last 2-3 years, and as their customer bases have grown larger, there is an increasing mandate to focus on default management, especially with delinquencies beginning to rise. This paper highlights emerging trends and recommends immediate focus areas for fintech leaders to quickly strengthen Collections practices.