How AI Is Transforming Financial Services

June 2, 2017

The 21st century has seen accelerating growth in digitized financial services in the Japanese financial industry, with Internet transactions being the most prominent. Driven by the explosive popularization of the Internet and the trend towards financial deregulation, this trend has helped reshape customer relations as customer contact shifts from traditional face-to-face contact to interactive contact using web-based systems where no human intervention is involved. This period has also seen the evolution of Internet-only financial institutions. Today, even advanced loan services such as housing loans - from initial application to the conclusion of contract - can be processed entirely on the Internet with no need at all for the customer to show up at a brick-and-mortar office. Similarly, life insurance and other types of insurance can now be applied for and purchased from a smartphone.

Spotlight

IG

With offices in 14 countries and over 1000 staff, we’re a global leader in online trading. Through our range of award-winning platforms and apps, we provide our clients with fast and flexible access to over 15,000 financial markets – including indices, shares, forex and commodities.Established in 1974 as the world’s first financial spread betting firm, we’re now the world’s No.1 provider of CFDs and spread betting* and a global leader in forex. Driven by our aim of becoming the default choice for active traders globally, we launched an execution-only share dealing service in late 2014. We also offer limited-risk derivatives contracts via our Nadex brand in the US.

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Spotlight

IG

With offices in 14 countries and over 1000 staff, we’re a global leader in online trading. Through our range of award-winning platforms and apps, we provide our clients with fast and flexible access to over 15,000 financial markets – including indices, shares, forex and commodities.Established in 1974 as the world’s first financial spread betting firm, we’re now the world’s No.1 provider of CFDs and spread betting* and a global leader in forex. Driven by our aim of becoming the default choice for active traders globally, we launched an execution-only share dealing service in late 2014. We also offer limited-risk derivatives contracts via our Nadex brand in the US.

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