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June 25, 2015
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whitePaper | February 22, 2023
Today’s consumer is smart, tech savvy and mobile friendly with digital sources of information at hand. The upcoming fintechs and non-banking startups pose a challenge to the way traditional banks operate, while customer expectations evolve sooner than they are documented. On the other hand, as the understanding of technology improves, banking customer demographics change with customers expecting for more sophisticated experiences.
whitePaper | August 18, 2022
Intercompany accounting is integral to the assignment of the profits of domestic and global enterprises. It also has a significant bearing on the effective tax rate of the group. Intercompany accounts therefore must be calculated accurately, accounted for and settled in a timely manner, and tagged properly so intercompany liabilities and profits can be eliminated when results are consolidated. Many of the most common hurdles to an efficient and effective intercompany process can be traced to low levels of process automation, lack of access to a single source of the truth, and decentralized and inconsistent practices. By adopting best practices and reducing the need for manual intervention, account-to-report organizations can not only reduce the cost of the process, but also improve its effectiveness.
whitePaper | May 16, 2023
Intercompany financial management (IFM) is a discipline for structuring and handling transactions within a corporation and between its legal entities designed to maximize staff efficiency and accounting accuracy while optimizing tax exposure, minimizing tax leakage, and ensuring consistent tax and regulatory compliance. According to Ventana Research, by 2025, one-half of large enterprises will have implemented IFM to achieve tax, risk management, and financial close benefits.
whitePaper | May 23, 2022
The need to accelerate the journey to financial operations excellence has seen the emergence of packaged, purpose-built Financial Operations Management solutions to elevate persistently manual processes that are ripe for transformation. They typically include workflows and automation, intelligence, analytics, and collaboration. These are all proven to deliver predictable returns, from speeding up the close, to reducing DSO, to streamlining netting and settlement processes. A purpose-built approach accelerates delivery and reduces delivery risk while realizing predictable returns on investment.
whitePaper | October 3, 2022
By taking advantage of today’s technologically advanced world, there are many opportunities for financial institutions to innovate and enhance customer experience, beginning with building meaningful and authentic connections with customers. Exceptional customer engagement is an important component of quality customer experience as a whole, it directly impacts the way in which your customers interact with your organization. While a negative customer experience, such as an unpleasant interaction with customer service representatives or failure to accommodate a customer’s urgent needs, can easily tarnish the reputation of your financial institution (FI) and detract from the entire customer experience. Consequently, it is important that FIs not only seek out new ways to communicate with customers, but also exceed their expectations entirely.
whitePaper | August 23, 2022
Over the last few years, consumers have shown extraordinary resilience through much uncertainty. Many have adapted by converting to a digital lifestyle. But creating great customer experiences in this digital-first world can be challenging. Financial Services is a highly regulated industry, and this can create gaps within the customer experience – but it doesn’t have to.
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