Digital Financial Services: Challenges and Opportunities for Emerging Market Banks

whitePaper | August 8, 2022

Technological and social change have led to decreased reliance on both physical cash and traditional bank branches. While cash accounted for 45% of all payments in 2015, five years later it was used in only 17% of transactions in the UK. The coronavirus pandemic reinforced this tendency. Similarly, the number of bank and building society branches in the UK fell by about 34% between 2012 and 2021.

whitePaper | June 21, 2023

Over the past few years, the banking industry has experienced a radical paradigm shift towards digital adoption, driven by a progressive change in needs and habits of its customers, further accelerated by the Covid-19 pandemic context.

whitePaper | May 24, 2022

DTCC’s 2015 white paper, Understanding Interconnectedness Risks, underscored the importance of looking at the global financial system as a complex network of interdependent components. Building on efforts by academics and researchers to apply network theory and other insights to financial risk management, the paper highlighted how the failure of a large and highly interconnected entity can impact the financial system and the real economy to the point where it can cause worldwide financial instability.

whitePaper | February 15, 2023

Regulatory expectations and requirements for the banking sector are in constant motion. For years, Deloitte has closely monitored EU policymakers and supervisory bodies to connect the dots between various existing and forthcoming regulatory topics and understand their strategic implications on the banking industry.

whitePaper | August 23, 2022

Over the last few years, consumers have shown extraordinary resilience through much uncertainty. Many have adapted by converting to a digital lifestyle. But creating great customer experiences in this digital-first world can be challenging. Financial Services is a highly regulated industry, and this can create gaps within the customer experience – but it doesn’t have to.

whitePaper | May 5, 2022

Massive changes has been underway for some time across the Industry .fintechs disrupted tradition introducing consumer to new ways to get the service they need.