The Global Financial Centres Index 21

whitePaper | July 26, 2022

For a very long time, incumbent banks/financial institutions have remained the pillars or stalwarts of the banking industry. Be it a retail consumer or a business, banks have remained a one-stop solution for all their financial needs. However, financial institutions have had their fair share of challenges in the past decade, which have ultimately trickled down towards the end consumer and revolutionized banking as we know it.

whitePaper | May 31, 2022

In 2015, the UN General Assembly formally established the 17 UN Sustainable Development Goals (SDGs) to be addressed by 2030 and that same year, 195 countries committed to keep global warming to well below 2°C. An estimated $5-7 trillion a year of new investment is needed until 2030 to realise the SDGs globally, including investments into infrastructure, clean energy, water and sanitation and agriculture.

whitePaper | January 1, 2023

The workforce challenges which have persisted throughout 2022 remain a primary concern heading into 2023. Inflation, tightening budgets, a renewed focus on profitability, and a tight labor market make productivity measurement and capacity utilization paramount.

whitePaper | September 28, 2022

Strong financial controls, a robust banking system and evolving payment technology are vital to the growth of the South African economy. Without the correct frameworks and systems, accessibility to it becomes a significant challenge – for the public and private sector alike.

whitePaper | May 7, 2022

Many traditional financial services products are being commoditised. They are becoming irrelevant in the lives of customers. They are seen as table stakes. What customers really care about is value, convenience, and security. And what they want is a financial services ecosystem uniquely tailored to their specific needs. I am not particularly prone to making predictions. But – of this – I am fairly certain: in the next 15 years, all of the most successful financial services organisations will be platform players. The leaders will be defined by the ecosystems that gravitate around them. They will be measured by the incremental value they deliver their customers. And they will grow based on their ability to meet their customers’ needs.

whitePaper | March 10, 2022

Digital transformation in almost all aspects of the business was always anticipated, given that the largest segment of the global consumer base is accounted for by the digital natives of the millennial and Gen Z generations. The COVID-19 pandemic only speeded up the inevitable.