M&T Bank | January 15, 2022
M&T Bank today announced it is expanding the services it provides to communities with high concentrations of ethnic and racial diversity by designating an additional 100 bank branches as multicultural centers. Located in cities across the Northeast and Mid-Atlantic, the centers will offer banking and other financial services in customers' preferred languages and employ bankers from the community who understand the cultural nuances of the individuals and neighborhoods they serve.
To celebrate the milestone, M&T customers, partners and employees will ring the opening bell at the New York Stock Exchange today, January 13.
The expansion of M&T's multicultural banking centers – from 19 designated branches to 118 – is part of the company's mission to be a culturally fluent bank for all communities, especially as the nation becomes more diverse. People of color make up more than 40 percent of the U.S. population and over half the country's youth population, according to the latest census data.
As this nationwide demographic shift accelerates, our multicultural banking initiative will help us meet the changing needs of our communities. With our recent designation of new multicultural banking centers, we are demonstrating our clear intention to be the bank for all communities."
David Femi, head of Multicultural Banking & Diverse Market Strategy at M&T Bank.
The new centers will serve as community hubs where customers can receive banking services in their preferred language and with an understanding of their culture. The centers will also create opportunities for businesses, nonprofits and community members to attend networking events, financial literacy classes, collaborate on community projects, and more.
"Our community model has always enabled us to develop a deep local understanding of the people and places we serve," said Chris Kay, head of consumer banking, business banking and marketing at M&T Bank. "With our multicultural banking centers, we're taking the natural next step — providing a distinctive M&T experience shaped by the preferences and perspectives of the diverse customers who rely on us. This locally customized, empathetic approach will help families and neighborhoods have easy access to credit services — an important priority for us and the communities we serve."
M&T's first multicultural banking center branches, which launched in 2020, have informed the continuous improvement of the model aimed at reaching customers with limited English proficiency. The new center locations were identified based upon insights from community partners, M&T's local bankers and neighborhood-level census data on non-English speakers.
New Digital Tools in Multiple Languages
To make its digital banking tools easier to navigate for non-English speakers, the bank launched a Spanish-language website — available at mtb.com/es — that provides access to financial information and resources, including educational tools and online branch-appointment setting.
"Our multicultural banking centers are important community-gathering places for advice and guidance. Yet, with many customers embracing online and mobile banking tools, we're also building new digital capabilities designed to provide meaningful experiences and serve essential needs in multiple languages," said Mary Kate Loftus, director of digital banking at M&T.
Additionally, M&T updated its ATM network to provide services in Chinese and Korean. At over 1,600 ATMs, customers are now able to complete cash transactions in Chinese, Korean, Spanish and English. M&T also offers phone assistance in 240 languages at 1-800-724-2440.
Enduring Commitment to Multicultural Communities
These new developments are part of the bank's wider efforts to enhance its customer experience and contribute to inclusive growth in its communities. Through constant engagement with a large network of faith-based organizations, neighborhood groups and other community partners, M&T is continuously learning and developing new ways to serve local families, individuals and businesses — from organizing financial empowerment sessions to developing new products like its secured credit card to creating its Multicultural Small Business Innovation Lab.
Recently, M&T's MyWay Banking Account achieved certification as meeting the Bank On National Account Standards, a set of account features identified to ensure local access to safe, affordable bank accounts particularly among underserved households. M&T has also maintained a 40-year streak of earning "Outstanding" Community Reinvestment Act (CRA) ratings, the Federal Reserve's highest-possible rating for meeting the credit needs of communities.
About M&T Bank
M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank.
Hightower Advisors | August 25, 2020
Hightower today announced it has made a strategic investment in Stearns Financial Group, a $1.3 billion wealth management firm based in North Carolina with clients nationwide. Established in 1991, Stearns Financial Group (SFG) will leverage Hightower’s operational infrastructure, business owner planning, marketing support, family office and investment management resources to enhance service to new and existing clients. SFG is Hightower’s 6th transaction in 2020. Including this transaction, Hightower now has 111 advisory businesses in 33 states.
BancTrust | May 13, 2022
BancTrust & Co. Investment Bank (BancTrust), a leading global emerging markets investment bank, today announced the launch of BancTrust Securities USA (BancTrust USA), its U.S. broker-dealer affiliate. BancTrust USA is a member of Financial Regulatory Authority (FINRA) and is registered with the Securities and Exchange Commission (SEC).
BancTrust USA is based in New York City and will represent BancTrust with U.S. institutional investors and major U.S. institutional investors under a chaperoning agreement in compliance with SEC Rule 15a-6.
The initial New York-based team is comprised of Jack Thomas, MD Fixed Income Trading; Erik Berg, MD Debt Capital Markets; Rafael Elias, MD LatAm Corporate Credit Strategy; Dan Bowers, ED Fixed Income Sales; and Maurice Batista, ED Fixed Income Sales.
Prior to joining BancTrust USA, Jack was the Head of Emerging Market Trading - New York at Intesa Sanpaolo IMI Securities. He previously held positions at UBS Investment Bank, Santander, Societe Generale and ING Financial Markets. Jack has nearly 20 years of experience trading EM fixed income and has specialized in both Latin American and Asian credit markets. He holds a Bachelor of Arts in Economics and Accounting from the College of the Holy Cross.
Erik has over 25 years of experience in international capital markets. He has had senior capital markets roles in New York at Deutsche Bank, ING, ABN Amro, Standard Bank of South Africa, Commerzbank, and Natixis, and been responsible for debt origination across Latin America including new bond issues, debt restructurings, debt buybacks and public and private sector debt exchanges. Mr. Berg is a graduate of Wesleyan University, Connecticut and holds an MBA from the IAE /Universidad Austral, Buenos Aires.
Rafael (Rafa) was previously a Director of Research for Latin America at StoneX and formerly at Tellimer Markets. His experience spans over 25 years of being responsible for macro and corporate strategy at Cantor Fitzgerald, Credit Agricole, Knight Libertas, UBS, Deutsche Bank, ING, and Credit Suisse. Rafa holds a Master's degree in Public and Private Management (MPPM) from Yale University's School of Management and a Civil Engineering Bachelor's degree from Universidad Anahuac in Mexico.
Dan is an investment professional with 20 plus years of experience in emerging markets. Before joining BancTrust USA, he held senior EM sales roles with Unicredit and Societe Generale. Previously Dan had trading roles at Moore Capital, Depfa Investment Bank and Galileo Asset Management. He has an MBA in Business Administration and Bachelors in Banking and Finance from Hofstra University.
Maurice has over 20 years of experience in financial services, with a focus on global EM. Prior to joining BancTrust USA, he worked in EM institutional sales at Torino Capital and Stifel Financial. Previously, at Renaissance Capital Securities, he headed FICC sales in New York, focusing on Russia, CIS and Africa. He began his career in emerging markets at Chase Securities and has also worked in sales at BBVA and Cantor Fitzgerald. He holds an MBA from NYU Stern School and a BA in Political Science from UCLA.
I am thrilled to announce the expansion of the BancTrust group in the U.S. We have assembled a senior team with extensive experience in dealing in frontier and emerging markets. Our New York presence will enable us to better serve and grow our current U.S. client base as we aim to be their trusted partner in emerging markets."
CEO Carlos Fuenmayor.
About BancTrust & Co.
BancTrust & Co. Investment Bank is a leading London-based global emerging markets investment bank that offers corporate and investment banking, securities dealing and financing, investment research products and services to a diversified client base mainly comprised of emerging and frontier markets-based corporations, financial institutions, governments, and dedicated global EM asset managers.
bestinvestmentsnow | December 15, 2021
Voyager Digital Ltd. (“Voyager” or the “Firm”) (TSX: VOYG) (OTCQX: VYGVF) (FRA: UCD2), one of many fastest-growing, publicly traded cryptocurrency platforms in the USA, as we speak introduced a multi-year settlement with The Nationwide Ladies’s Soccer League, making Voyager the NWSL’s first-ever cryptocurrency brokerage companion, additional extending the league’s world advertising attain, and offering gamers with direct monetary assist, crypto training and rewards. “We’re extraordinarily proud to companion with the NWSL, particularly to assist the league develop and supply its gamers with crypto training and direct monetary assist, paid in crypto,” stated Steve Ehrlich, CEO, and co-founder of Voyager. “We imagine strongly in the way forward for these gamers and this league, and we won’t wait to get began.”