CORE BANKING

MCT Continues to Elevate and Deliver Unmatched Client Experience Within Mortgage Capital Markets

MCT | April 26, 2022

MCT_Continues_to
Mortgage Capital Trading, Inc.® (MCT), the industry leader in capital markets software and services, today announced it has reinforced its commitment to client profitability and success. Backed by an enhanced sales and support structure, MCT has hired industry all-stars and promoted valued team members.

A passion for client experience has differentiated MCT throughout its 20-year history, We are consistently evaluating and enhancing the ways in which we support our clients. While some accounts opt for MCT’s hands-on guidance, others are fully self-directed – both leveraging our award winning MCTlive! ® platform. We meet clients where they are in their growth cycle and provide the most innovative technology and timely advice for them to thrive.”

Curtis Richins, President and CEO.

Our support begins during the early stages of developing a relationship – often even before a client selects MCT. We listen, collaborate, and share our deep subject matter expertise. Every client is unique, and we tailor our offering to their situation.”

Ben Itkin, MCT’s newly appointed Head of Sales, also emphasized the company’s dedication to client experience.

Additionally, MCT has created two, new client-facing roles: Regional Account Executive (RAE) and Capital Markets Technology Advisor (CMTA). Both positions are instrumental in providing a seamless experience from sales to on-boarding to long-term success.

Peg Eaton, formerly a Correspondent Account Representative at Mr. Cooper and the Manager of Business Operations at Lenders One, recently joined MCT as RAE for the Northeast and Great Lakes regions. Similarly, Boulton Brynteson and Chad Stone have been promoted to RAEs.

With this updated structure, MCT’s mortgage lender clients will be further buttressed by a cross- functional team that includes Sales, Client Success Group, and Trading members.

We are making material investments in our clients’ success, And, should an account need Lock Desk, MSR, or pricing support, we have additional resources for those areas as well. From loan lock to loan sale, MCT offers the most robust, streamlined, and digital offering in the business.”

Richins

About MCT:
Founded in 2001, Mortgage Capital Trading, Inc. (MCT) ® has grown from a boutique mortgage pipeline hedging firm into the industry’s leading provider of fully integrated capital markets services and technology. MCT’s offerings include mortgage pipeline hedging, best execution loan sales, business intelligence and analytics, outsourced lock desk solutions, MSR valuation, hedging, and bulk sales, and the world’s first, truly open marketplace for loan sales. MCT supports independent mortgage bankers, depositories, credit unions, warehouse lenders, and correspondent investors of all sizes within its award-winning digital platform, MCTlive! ®. Headquartered in sunny San Diego, MCT also has offices in Healdsburg, CA, Philadelphia, PA and Texas.

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