Digital Banking
nCino, Inc. | September 22, 2023
nCino, Inc. officially revealed that Bendigo and Adelaide Bank, a prominent Australian financial institution, has chosen nCino as its partner to streamline and elevate business banking operations.
Adam Rowse, Chief Customer Success Officer for Business Bank and Agribusiness at Bendigo and Adelaide Bank, stated,
We are pleased to partner with nCino as we step up our efforts to simplify our business. Our goal is to deliver our customers and staff with best-in-class user experience and to streamline our operations so that we can move at pace while delivering sustainable growth.
[Source – Globe Newswire]
Integrating nCino into Bendigo and Adelaide Bank's operations will harness the power of intelligent automation and process optimization, resulting in faster decision-making and allowing bankers to allocate more time to nurturing customer relationships.
Mark Bernhardi, Managing Director of Australia and New Zealand at nCino expressed enthusiasm about the partnership with Bendigo and Adelaide Bank. He emphasized nCino's role as a preferred partner for forward-thinking banks worldwide, highlighting their established success in aiding banks to scale efficiently, enhance customer experiences, and drive rapid innovation.
This strategic move aligns with the bank's comprehensive objective of simplifying its operational processes, optimizing customer as well as employee experiences, and accelerating its growth trajectory.
Mark Bernhardi also expressed excitement about collaborating with the Bendigo and Adelaide Bank team as they progress in their transformation journey to streamline operations and foster a seamless experience for customers and staff.
About Bendigo and Adelaide Bank
Bendigo and Adelaide Bank is one of Australia's prominent financial institutions, with a dedicated workforce of over 7,000 professionals committed to serving a diverse customer base exceeding 2 million. The bank's vision is to secure its position as the preferred banking partner in Australia, actively contributing to the well-being of both its customers and the communities it serves.
About nCino
nCino leads the global cloud banking industry with its singular software-as-a-service platform. This platform empowers financial institutions to serve various customer segments, modernize their operations, streamline client onboarding, optimize loan processes, and expedite account openings. nCino's innovative approach, strong reputation, and swift operations have fostered partnerships with over 1,850 financial service providers worldwide.
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Payments
GlobeNewswire | September 27, 2023
Infinicept, a leading provider of embedded payments, and Datacap Systems, Inc., leading hardware and processor-agnostic omnichannel payments provider, today announced a partnership to provide coordinated support for vertical software companies on their embedded payments journeys.
Infinicept’s embedded payments platform, PayOps and Payfac as a Service, Launchpay, paired with Datacap’s Integrated Payment Solutions will provide significant value to ISVs seeking complementary embedded payments processing and gateway solutions.
Working with Datacap helps us to better serve our vertical software customers seeking to own their data and merchant experience. Like Infinicept, Datacap is vendor-agnostic. We are like-minded organizations committed to doing what’s right for the customer. It is our mission to set software companies on a clear path to growth with their payments strategy.
As software companies begin their embedded payments journey, working with both Infinicept and Datacap creates a cohesive end-to-end payments solution that drives efficiency and speed to market.
This partnership empowers ISV partners to take complete ownership over the merchant experience by delivering best-in-class onboarding, customer data management, payments integration, and product support to enable a seamless experience from start to finish, said George Hudock, Director of Business Development, Datacap. The combination of Datacap and Infinicept fosters a flexible and scalable alternative for ISVs interested in monetizing payments on their platform.
Infinicept is an innovator in embedded payments, empowering software companies to improve their customer experience and drive revenue. Infinicept’s newest solution for monetizing payments, Launchpay, enables customers to add payments to their business quickly without any upfront costs or development work. Customers own and control their program by managing pricing, marketing, sales, the merchant experience, and more, ultimately graduating to a payment facilitator when ready. Infinicept’s Payment Operations Platform (PayOps) allows companies to achieve the benefits of embedded payments without any trade-offs to maintain ownership of the payments product.
Datacap develops hardware and processor-agnostic payment solutions for any Point-of-Sale, regardless of industry vertical or operating system. Its industry-standard payment gateway solutions integrate with virtually every payment processor in North America and are utilized by hundreds of Point-of-Sale developers in North America in an array of vertical markets.
For more information visit: https://www.infinicept.com and/or https://www.datacapsystems.com.
About Infinicept
Infinicept is a provider of embedded payment solutions and services that help software companies gain the advantages of embedded payments, including increased revenue and more control of the merchant experience. More than 300 leading software companies, payment processors, sponsor banks, and others rely on Infinicept to help them transform to the new era of software-led payments. Winner of the Electronic Transaction Association Fintech Innovation in Payments Award, Infinicept is also a founding member of the Embedded Payments Bill of Rights (EPBOR).
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Core Banking
Sagent | September 18, 2023
Sagent, a prominent fintech software company specializing in modernizing mortgage servicing for banks and lenders, has announced an extension of its partnership with The Central Trust Bank (Central Bank). Backed by Warburg Pincus, Sagent's mission is to facilitate the transformation of mortgage servicing operations through scalable fintech solutions. This six-year extension signifies their commitment to empowering the Central Bank with cutting-edge technology, ensuring efficient operations, enhancing the customer experience, and addressing the ever-evolving demands of the mortgage industry.
Central Bank's decision to extend its partnership with Sagent underscores the value of Sagent's cloud-based LoanServ system. This system is the cornerstone of Central Bank's mortgage servicing operations, offering agile and highly configurable technology that automates intricate, high-volume tasks and workflows. By leveraging Sagent's fintech solutions, Central Bank aims to deliver an exceptional customer experience while remaining adaptable to the dynamic landscape of customer needs and regulatory requirements. This extension solidifies the role of technology in driving Central Bank's growth and competitiveness within the mortgage servicing sector.
Steve Komaromi, COO of Loan Servicing at Central Bank, commented,
Central Bank remains committed to its strong community roots while embracing growth opportunities through partnerships with industry leaders like Sagent to power ultra-personalized, full-service banking that helps us engage, care for, and retain our customers through every step of the homeownership journey.
[Source –Business Wire]
Central Bank's mortgage servicing technology from Sagent improved operational efficiency, kept them at the forefront of fintech innovation and met customers' expectations for a mobile-friendly banking experience. Steve also expressed Central Bank's enthusiasm for this extended partnership, highlighting the opportunity to expand their servicing customer base and accelerate innovation to serve their customers better.
Central Bank, rooted in community-first principles since its inception in 1902, has left an indelible mark across over 140 locations in the Midwest. With a century of service-driven banking, it has consistently earned accolades such as 'Best Customer Service Bank' by Newsweek and recognition in Forbes' prestigious list of 'America's Best Banks.' Sagent has over $2 trillion in outstanding mortgage balances on its platforms and is the only enterprise, default, and consumer mortgage servicing platform synchronized with real-time data in the industry.
About Sagent
Sagent is the driving force behind America's foremost bank and nonbank lenders, revolutionizing the homeownership experience for millions of borrowers. The company's mission is to empower enterprises and banks that help engage, nurture, retain, and modernize relationships with borrowers. Its flexible, scalable, and highly configurable solutions enable users to engage borrowers and cultivate loyalty effectively. In addition, Sagent's solutions help reduce servicing costs, ensuring compliance and amplifying the value of servicing rights throughout the entire spectrum of market cycles.
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Payments
Central Payments | September 11, 2023
Central Payments has announced the introduction of an inventive disbursement platform known as PayCP. The portal, which Central Payments has developed in less than 30 days, aims to empower partners to initiate and oversee payouts and access historical and analytical information while delivering a fully-branded and user-friendly experience for customers to select their preferred method of fund reception.
The initial stage of PayCP introduces a range of payment options, including virtual Discover Prepaid Cards, physical Discover Prepaid Cards, real-time push-to-debit card transfers via Mastercard Send, and ACH bank transfers. Central Payments has an extensive plan in place throughout the rest of this year and into 2024, encompassing the enhancement of payment choices and the diversification of payout scenarios.
PayCP will act as a white-label, turnkey solution that enables businesses to offer their customers various options for receiving payments, according to Nikkee Rhody, Executive Vice President and Chief of Strategy at Central Payments.
She further pointed out that with the launch of PayCP, the platform can readily support various use cases, such as assisting companies in swiftly and digitally disbursing rebates, loyalty, incentive, or reward funds to their customers. This enables partners to transition from traditional paper check mailings and opt for secure, cost-effective digital methods.
PayCP will set itself apart with its cost-efficient and swift payout capabilities, presenting two noteworthy benefits - simplifying the prompt transfer of funds to a company's customer base and optimizing the payment procedure.
About Central Payments
Central Payments is a US-based financial services firm established by banking professionals to enhance financial experiences globally. The company specializes in creating, delivering, and maintaining payment solutions through its renowned proprietary OpenCP API Marketplace. This marketplace provides partners with a consolidated gateway to the full spectrum of payment services.
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